Logistics Operations Coordinator

Description

Job Summary

The Logistics Operations Coordinator is responsible for supporting daily warehouse, shipping, and logistics operations through a combination of hands-on material handling and administrative coordination. This position requires regular forklift operation, shipment preparation, inventory movement, transportation coordination, and communication with customers, drivers, carriers, vendors, and internal departments.

The role combines physical warehouse duties with office-based responsibilities and requires an individual who can effectively manage both operational and administrative tasks. The position serves as a developmental role within the organization, providing exposure to logistics, supply chain operations, transportation management, customer service, and project coordination.

Essential Duties and Responsibilities

Warehouse Operations

· Operate forklifts and other material handling equipment in a safe and efficient manner.

· Load and unload trucks, containers, and delivery vehicles.

· Stage, move, and organize products, pallets, crates, and materials within the warehouse.

· Package, palletize, label, and prepare shipments for domestic and international transportation.

· Verify counts, dimensions, weights, and shipment contents prior to dispatch.

· Maintain warehouse organization and promote a safe working environment.

· Assist with inventory control activities, cycle counts, and stock verification as required.

Shipping and Logistics Coordination

· Coordinate inbound and outbound shipments with carriers, brokers, freight forwarders, and customers.

· Prepare and process shipping documentation including bills of lading, packing lists, manifests, shipping labels, and related paperwork.

· Track shipments and communicate status updates when required.

· Assist in scheduling pickups, deliveries, and transportation services.

· Verify compliance with shipping procedures, customer requirements, and company policies.

· Support logistics planning and execution to ensure timely movement of goods.

Administrative Responsibilities

· Enter and maintain accurate information in company software systems, ERP platforms, transportation systems, and shipping portals.

· Utilize laptops, smartphones, tablets, and other technology to perform daily tasks and communications.

· Maintain electronic and physical records related to shipments, inventory, and transportation activities.

· Generate reports and provide operational support to management as needed.

· Assist with audits, documentation reviews, and process improvement initiatives.

Communication and Customer Support

· Serve as a liaison between warehouse personnel, customers, carriers, vendors, and internal departments.

· Respond to inquiries regarding shipment status, delivery schedules, and logistics-related matters.

· Communicate professionally and effectively with internal and external stakeholders.

· Escalate issues and provide timely follow-up to ensure successful resolution.

· Support a collaborative work environment through effective teamwork and communication.

Requirements

Required Knowledge, Skills, and Abilities

· Strong forklift operation and material handling skills.

· Ability to perform physical labor, including lifting, moving, and handling freight and materials.

· Strong verbal and written communication skills.

· Ability to effectively communicate with customers, drivers, vendors, and team members.

· Proficiency with smartphones, iPhones, laptops, and common business software applications.

· Working knowledge of Microsoft Outlook, Word, and Excel.

· Strong organizational, problem-solving, and multitasking abilities.

· Ability to work independently and exercise sound judgment.

· Attention to detail and commitment to accuracy.

· Ability to adapt to changing priorities in a fast-paced environment.

Performance Expectations

· Demonstrates initiative and ownership of assigned responsibilities.

· Maintains a high level of accuracy in both operational and administrative tasks.

· Communicates professionally and effectively with all stakeholders.

· Adheres to all company safety policies and operating procedures.

· Identifies opportunities for process improvements and operational efficiencies.

· Supports continuous learning and professional development.

Physical Requirements

· Frequent standing, walking, bending, reaching, and lifting.

· Regular operation of forklifts and warehouse equipment.

· Ability to safely lift and move materials consistent with warehouse operations.

· Ability to work in warehouse and outdoor environments as business needs require.

Career Development

This position provides experience in warehouse operations, transportation management, customer relations, logistics coordination, and project support. Employees who demonstrate strong performance, leadership ability, initiative, and operational knowledge may be considered for advancement into positions involving logistics management, operations leadership, project coordination, or project management.