MEAL Manager

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

World Vision Democratic Republic of Congo (World Vision DRC) is a Christian humanitarian and development organization dedicated to improving the well-being of vulnerable children, families, and communities. As part of the global World Vision Partnership, the organization works in collaboration with government institutions, local communities, faith leaders, civil society organizations, and development partners to address the root causes of poverty and vulnerability.

Operating across multiple provinces of the Democratic Republic of Congo, World Vision DRC implements integrated programs in health, nutrition, child protection, education, water, sanitation and hygiene (WASH), food security and livelihoods, as well as humanitarian and emergency response. The organization seeks to strengthen community resilience and promote sustainable development through evidence-based interventions that empower local systems and institutions.

In the health sector, World Vision DRC supports efforts to improve access to quality healthcare services, particularly for women, children, and underserved populations. Through close collaboration with national and provincial health authorities, the organization contributes to strengthening health systems, expanding community-based service delivery, promoting disease prevention and control, improving maternal and child health outcomes, and addressing malnutrition.

Guided by its commitment to stewardship, accountability, and service excellence, World Vision DRC promotes strong governance, financial integrity, and compliance with national regulations and international standards. The organization also fosters partnerships with faith-based and community-based organizations to enhance the sustainability and local ownership of development interventions.

Through its long-standing presence in the country, World Vision DRC remains committed to improving the lives of the most vulnerable children and communities by supporting sustainable solutions that contribute to healthier, safer, and more resilient communities.

 

Faith-based and community-based organizations play a critical role in delivering quality healthcare services, particularly in underserved and hard-to-reach areas. Through their deep community roots, extensive service networks, and trusted relationships with local populations, these organizations significantly contribute to improving access to essential health services and advancing population health outcomes.

As countries strive to strengthen the resilience and sustainability of their health systems, integrated approaches are increasingly being adopted to enhance coordination among health facilities, community health workers, and local stakeholders. These approaches aim to expand access to comprehensive primary healthcare services, including maternal, newborn, and child health, nutrition, infectious disease prevention and treatment, and other public health priorities, while promoting people-centered care at the community level.

A network-based service delivery model, supported by strong referral systems, capacity strengthening, supportive supervision, supply chain management, and effective use of health data, offers a practical and sustainable pathway to improving the quality, accessibility, and continuity of healthcare services. Successful implementation of such models requires strong technical leadership to ensure service quality, integration across health programs, alignment with national health priorities, and long-term sustainability.

Within this context, the position of MEAL Manager is to ensure that quality standards are met in programs/projects on the basis of objectively verifiable evidence resulting in meeting objectives of WV DRC. This position will ensure setup and strengthening of functional M&E systems and quality assurance mechanisms with required protocols and guidelines. The position will also lead the quality reviews of MEAL processes and products and provide timely feedback to key stakeholders.

 

MAJOR RESPONSIBILITIES

List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured.  Begin with the most important accountabilities.

 

Technical Leadership and Systems Development

• Ensure that the FCI project has M&E plans & measurement processes established, with clear KPI’s and methodologies.
• Establish and maintain (up to date) Project level assessments / context assessments.
• Take leadership on the overall MEAL system and ensure synergy between the different M&E, humanitarian accountability & learning processes.
• Ensure that the overall MEAL system is developed based on local capacity, cost-effective approaches and sustainable processes.

 

Monitoring, Implementation & Reporting

• Ensure all approved projects have robust M&E and Humanitarian accountability processes that are aligned to the Project level MEAL System and meet the required standards.
• Ensure WV’s frontline and technical staff are equipped with knowledge, tools and resources to support MEAL functions
• Ensure monitoring processes are systemized, in ways that meet donor requirements, and are cost-effective, avoids duplicative processes, and less beneficiary fatigue.
• Ensure partner & direct implementation is monitored on a regular basis for quality standards, and humanitarian principles through schedule visits, spot check / verification visits against reports, and reports reviews (as per agreed schedule with donors and partners).
• Ensure the effective functioning of the MEAL system and that the outputs of this system reach response management and other stakeholders accurately and in a timely manner and prompts critical thinking and influences program & strategic direction.
• Ensure MEAL findings are presented at the program review meetings on a regular basis, and prompt critical thinking at project management & senior management level.
• Conduct regular analysis of monitoring data and sharing findings with the project team and implementing partners to facilitate decision-making and real-time updates;
• Produce high-quality reports and update dashboards with key results that foster learning and decision-making, and share them during project cycle management and team meetings;
• Help identify and design innovative practices to improve organizational efficiency and effectiveness in M&E and Humanitarian accountability.
• Ensure all MEAL related data, reports, and records are clearly organized archived in a central location for future reference.

.

Project Accountability and Complaint Mechanism

• Organize awareness-raising and mobilization activities to encourage participants and the community to use accountability, complaint management, and feedback mechanisms.
• Establish and revitalize community accountability committees by building the capacity of their members.
• Analyze the accessibility and usage of these mechanisms and suggest solutions for improvement.
• Support the accountability committee in collecting complaints and feedback from suggestion boxes, as well as in analyzing and responding to project beneficiaries.

 

Project Closeout, Evaluations, & Learning

• Ensure a learning culture is established within the response and among implementing partners in order to document learnings and best practice for ongoing and future programing.
• Ensure all response level & thematic research are reviewed for methodological thoroughness, and output quality.
• Lead and coordinate program level Evaluations on a periodic basis, (should be100% funded by grants).
• Ensure appropriate dissemination of project and program level Evaluation findings.

 

Humanitarian Accountability

• Ensure the humanitarian accountability system across the zonal programs uphold and mainstream i. information sharing, ii. Consultation, iii. Participation & iv. Complaints and response of affected people.
• Always ensure World Vision and Core Humanitarian principles are upheld in all aspects of the MEAL functions and general project management.
• Ensure beneficiaries and partners have constant access to information about WV’s programs and to channels that can process complaints & feedback with confidentiality & respond appropriately within predefined standards.

 

Management, Capacity building & Coordination

• Ensure all M&E staff supervised by this position are guided, mentored and their capacities built in order to deliver high-quality outputs.
• Support the MEAL team members and the WV management team in prompting critical thinking.
• Ensure that plans are in place and intentional efforts are made to establish capable and committed national staff-based teams
• Ensure partner capacity is built to comply with and produce high-quality M&E products in-line with WV & donor standards & requirements.
• Ensure management of day-to-day M&E tasks are completed with appropriate resources, proper.

 

KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in social sciences/development management/international development/Statistics or relevant field.
• Proficiency with statistical analysis using SPSS, SAS, Minitab or equivalent and database management.
• Minimum of 4 years in Monitoring and Evaluation, especially in emergency context and grant funded projects is critical.
• Proven experience in establishing a fully functional MEAL system for an organization that’s supported by bilateral & multilateral international donors.
• Proven experience in leading Surveys (mix methodologies) from designing to report writing.
• Proven experience in local staff capacity building
• Proven experience in establishing MEAL systems for subgrantees and local partners.
• Experience in coordinating MEAL functions at a national level for an INGO covering some of the following sectors / thematic areas is critical: Health, Cash, Food, WASH, shelter, Education, Child protection and livelihoods.
• Thorough knowledge in quantitative and qualitative data collection methods, and analysis is essential, especially the use of SPSS /excel for quantitative analysis.
• Thorough knowledge in writing technical MEAL reports is essential.
• Thorough knowledge on Sphere, Core humanitarian standards, child rights, human rights, DNH, HAP & DAC evaluation criteria are essential.
• Thorough knowledge on the humanitarian operations coordination, cluster operations, and major donor M&E requirements is essentials.
• Fluency in French and strong English in written and oral

 

 

Work Environment

The position requires ability / willingness to travel domestically and internationally up to 50% of the time.

 

CORE CAPABILITIES

• Be safe and resilient
• Build relationships
• Learn and develop
• Partner and collaboration
• Delivery results
• Being accountable

Attitudes and Behaviour

World Vision is a child-focused humanitarian organization. As such, World Vision reserves the right to disqualify any candidate with a history of child abuse or any behavior inconsistent with child protection principles, even after the test results have been announced.

How to Apply

Submit your application package (a cover letter indicating the vacancy reference number, an updated CV including two professional references from previous employers and one pastoral reference, a copy of the job seeker’s card issued by the National Employment Office (ONEM) if unemployed, and copies of any other supporting documents) addressed to the Human Resources Director of World Vision, no later than August 25, 2026.

Please indicate “MEAL Manager” in the subject line and send your application through World Vision’s recruitment link [email protected].

Qualified female candidates and persons living with disabilities who meet the required profile are strongly encouraged to apply.

Important Notice

• We have become aware that several agencies or individuals falsely claim to represent World Vision in recruiting or facilitating the recruitment of staff.
• World Vision wishes to inform the public unequivocally that:
• World Vision does not outsource its recruitment process to any organization or agency that advertises vacancies on websites, sends emails or newsletters, or claims to recruit on its behalf. World Vision only works with reputable and licensed executive search firms in exceptional cases.
• Vacancies are advertised only on the official World Vision International Careers website (http://careers.wvi.org) and/or on World Vision Support Office websites.
• World Vision does not and will never request any payment at any stage of the recruitment process, including shortlisting, interviews, background checks, and/or medical examinations.
• World Vision shall not be held responsible for any fraudulent correspondence or for any financial loss or theft resulting from fraudulent recruitment activities carried out by individuals or organizations falsely claiming to represent World Vision.
• Please remain vigilant. If you have any questions or wish to report what you believe to be a fraudulent World Vision recruitment agency or activity, please send an email to [email protected].

 

If anyone requests money or any other form of payment in connection with a World Vision recruitment process, please report it immediately through the following channels:

Telephone: 478888 or 0972607911

Email: [email protected]

Applicant Types Accepted:

Local Applicants Only