Dynamics 365 FSCM and Power Platform Administrator Lead

Who is sa.global

sa.global, a global Microsoft partner, specializes in delivering AI-powered, cloud-based solutions tailored for service-centric organizations such as architecture and engineering, legal, consulting, software services, accounting, and homebuilding. We help over 800,000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft’s elite Inner Circle. Established in 1990, we are now a 1000+ member strong global organization with a presence in 25 countries.

For more information about sa.global, please click www.saglobal.com.

Why choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.

Values of sa.global

• Contribute towards a working environment that represents “one sa.global” where everyone is seen as an equal, and equality and diversity is championed.
• Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism.
• Come as you are, make work fun & others successful, and foster an always learning mentality.

About the role

If you want a career that offers growth opportunities in a dynamic, collaborative, and supportive organization with a strong and ethical working culture, read on. If you wish to work with a team that is passionate about their work while also having a good sense of fun – you might have just found what you are looking for!

sa.global is looking for a motivated and skilled Microsoft Dynamics Administrator for our team in India.

We are seeking an experienced Lead– Power Platform & Dynamics 365 Administrator to manage, optimize, and support our Microsoft Dynamics 365 Finance & Operations, Customer Engagement, and Power Platform environments. The ideal candidate will be responsible for ensuring platform stability, enforcing governance standards, maintaining security, and driving operational excellence across the ecosystem.

Key Responsibilities:

• Onboard new clients on LCS or Power Platform based on requirements.
• Design environment strategy based on the complexity of the requirements (on-premises and online) for FinOps, CE, and Business Central (if required).
• Handle pricing, costing, and capacity planning based on requirements, and engage with clients to understand business needs.
• Design, configure, and manage security roles, duties, and privileges in D365 and Dataverse. Ensure compliance with GDPR, audit, and security policies.
• Manage and govern all D365 FSCM environments (Dev, Test, UAT, Performance, Sandbox, Production), ensuring availability, security, compliance, and operational excellence.
• Plan and execute provisioning, refreshes, deployments, upgrades, release management, disaster recovery (DR), and business continuity activities.
• Manage Power Platform environments, solution deployments, administration, lifecycle management, and governance.
• Configure, monitor, and support Dual-write, Virtual Entities, and Dataverse integrations/synchronization.
• Configure, monitor, and support Application Insights, Azure Monitor, and Log Analytics dashboards for proactive environment health monitoring.
• Configure, monitor, and support Azure DevOps, Integration Services, Azure Functions, Logic Apps, API Management, Service Bus, Key Vault, Data Lake, Storage, Networking, and Azure Monitor.
• Manage Azure Data Lake integration, data exports, Synapse Analytics, Synapse Link, and enterprise data connectivity for analytics and reporting.
• Manage warehouse handheld devices, DRA devices, PFE terminals, kiosks, and mobile apps, ensuring availability, security, connectivity, and D365 FSCM release compatibility.
• Oversee Azure DevOps CI/CD pipelines, ALM, change management, deployment automation, and release governance.
• Manage Entra ID, app registrations, service principals, Conditional Access, and SSO configuration.
• Implement Infrastructure as Code (ARM templates, Bicep, Terraform) for provisioning and environment consistency.
• Possess knowledge of UDE/USE/UPE (Unified Environments) setup, configuration, and deployments.
• Microsoft Copilot for Dynamics 365 / Power Platform: administration, governance, and monitoring of Copilot usage in CE/FSCM.
• Implement the Zero Trust security model, including Conditional Access, Privileged Identity Management (PIM), and least-privilege environment access.
• Configure and manage Azure Governance, including Azure Policy, Management Groups, Resource Locks, Cost Management, Microsoft Defender for Cloud, and security compliance monitoring.
• Configure and manage Azure networking components including VNets, NSGs, Private Endpoints, Private DNS, ExpressRoute, VPN Gateway, and connectivity troubleshooting.

Required Skills:

• 7–10 years hands-on experience with D365 Finance and Operations
• Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM)
• Power Platform (Dataverse, Power Apps, Power Automate, solution deployment & environment management)
• Proficient with Microsoft Lifecycle Services (LCS) and Knowledge in PPAC
• Proficient in Dual-write, Virtual Entities, Dataverse integration
• Proficient in Azure DevOps code movements, CI/CD & Application Lifecycle Management (ALM)
• Microsoft Azure (Functions, Logic Apps, API Management, Service Bus, Key Vault, Data Lake, Storage, Monitor, Networking)
• Disaster Recovery (DR), business continuity & environment governance
• Warehouse Management mobile app, handheld devices, DRA & PFE devices
• Microsoft Intune / Mobile Device Management (MDM)
• ITIL service management: incident, problem & change management
• Strong stakeholder management, troubleshooting, automation, and leadership skills
• Outstanding analytical, problem-solving, and communication skills (written and verbal)
• Documentation & knowledge management: runbooks, architecture diagrams, operational playbooks
• User administration and role/security management
• Proficient in batch job monitoring and management
• Familiarity with SQL and database structures and strong troubleshooting and diagnostics skills

Good to have:

• Model Context Protocol (MCP): familiarity with MCP for connecting AI tools/agents to enterprise systems and data
• Experience in developing and deploying Cloud Applications using Azure iPaaS Capabilities (Logic Apps, Azure Functions, Azure SQL, App registrations, Key Vault, Azure Storage,).
• Power Automate Desktop (RPA)
• Azure Administrator Certification
• AZ-400 Certification
• PL-400 Certification (Power Platform Developer)
• SC-300 Certification (Identity and Access Administrator)
• Knowledge of Physical Server/Network Devices/Storage Devices