Head of Supply Chain

Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain for a full-time remote role. In this role, you will be responsible for managing and optimizing all operational processes across the supply chain, logistics, and procurement functions to ensure the success and scalability of the company's Amazon FBA business. Your expertise and leadership will contribute to its growth and help achieve its business goals.

The ideal candidate is both analytical and execution-focused, thrives in a fast-paced environment, and is passionate about building high-performing teams that support sustainable, data-driven growth.

About the company:

The company is an e-commerce brand built around movement, energy, and family fun. Best known for its high-quality outdoor and fitness products especially premium trampolines designed for safety, durability, and joy the brand is expanding rapidly across global marketplaces. It values initiative, analytical thinking, and people who take ownership of their work. If you're passionate about e-commerce, innovation, and high-quality products, this is your opportunity to make a measurable impact.

Key Responsibilities:

Supply Planning

• Develop accurate reordering forecasts in collaboration with cross-functional teams to maintain optimal inventory levels and on-time deliveries.
• Lead strategic inventory planning and forecasting to support growth across all marketplaces.
• Establish and monitor key supply chain KPIs, driving continuous improvement initiatives.
  

Shipping & Logistics Management

• Coordinate end-to-end shipments with suppliers, carriers, and warehouses.
• Monitor shipment cycles to ensure pickup-to-delivery timelines are met.
• Reconcile inbound inventory with 3PL partners and Amazon.
• Optimize storage and logistics costs across all distribution channels.
• Manage and strengthen relationships with freight forwarders, carriers, and 3PLs to ensure cost-effective and timely distribution.
  

Procurement & Vendor Management

• Set up new products and vendors within internal systems.
• Oversee purchase order management, ensuring full lifecycle accuracy and timely delivery.
• Negotiate quotations for freight, logistics, 3PLs, and shipments through a competitive bidding process.
• Identify overstock, over fees, and cost-saving opportunities.
• Build long-term, high-trust relationships with suppliers and logistics partners.
  

Operations Management

• Oversee daily operations across supply chain, logistics, and fulfillment functions.
• Design and implement SOPs to improve efficiency, accuracy, and scalability.
• Partner with finance, marketing, and product teams to align operations with company goals.
• Leverage data analytics to identify bottlenecks and deploy actionable solutions.

Qualifications:

• 5 years combined experience in supply chain operations management, logistics in an ecommerce company.
• Experience in a similar position in an e-commerce/Amazon FBA and FBM environment.
• Proven ability to lead and develop cross-functional teams.
• Experience working with a start-up company/culture.
• Exceptional organisational skills and the ability to multitask, prioritize, and manage time effectively are essential.
• Able to communicate thoughts clearly in English, both written and spoken.
• The ability to work independently, make decisions with minimal supervision, and a strong sense of initiative are key attributes for this role.
• Proficient in data analysis and reporting.
• Advanced level of Excel/Google sheets.
• Organized, sociable, and goal-oriented.

What We Offer:

• 100% remote work with flexible hours.
• Competitive and timely compensation.
• Yearly bonuses.
• Collaborative and growth-oriented work culture.