- Location
- Caroline Building, United States of America
- Type
- Full-time
- Department
- Education
- Education
- Master
- Source
- Workday
Description
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.
- Provide administrative and operational support for all Year 1 courses within the School of Medicine, including curriculum activities, team-based learning sessions, peer instruction (PI) learning sessions, assessments, and educational events.
- Coordinate and maintain course materials, schedules, student communications, and curriculum-related documentation for Year 1 programming.
- Support exam administration activities, including exam preparation, data entry, proctoring, monitoring, and coordination of assessment-related processes.
- Provide daily educational technology and IT support for classroom and medical education systems used by the Office of Curricular Affairs, Office of Student Affairs, and Office of Admissions.
- Troubleshoot technical issues for students, faculty, and staff related to learning management, assessment, and classroom technology platforms.
- Assist in the administration and support of educational systems and software, including Canvas, OASIS, ExamSoft, Poll Everywhere, Smartsheet, and other MD Program-related technologies.
- Deliver technology training, demonstrations, and user support for faculty, course directors, staff, and students.
- Assist with lectures, symposiums, meetings, and educational events to ensure successful technology and operational support.
- Support the SOM Evaluation Program, SOM Preclinical Program, and Assessment Subcommittee through coordination, documentation, reporting, and meeting support.
- Review, maintain, and analyze curriculum and assessment-related data to support reporting and operational decision-making.
- Provide front office support; assist students, faculty, and visitors; answer telephone inquiries; distribute mail; and prepare and distribute materials.
- Collaborate effectively with students, faculty, course directors, and administrative teams to ensure a high level of service and support.
- Perform other duties as assigned.
- Knowledge of administrative procedures, project coordination, and research techniques.
- Knowledge of higher education, academic affairs, curriculum operations, or educational program administration preferred.
- Knowledge of the functions of the school division and its operating procedures.
- Must possess strong analytical, organizational, and problem-solving skills, sound judgment, and initiative.
- Considerable ability to evaluate information, perform analysis, and prepare written and oral recommendations.
- Exceptional attention to detail and accuracy in managing curriculum, assessment, and student-related information.
- Ability to develop and maintain effective working relationships with students, faculty, course directors, and staff.
- Ability to coordinate multiple priorities, manage competing deadlines, and adapt to changing needs.
- Ability to learn new technology platforms and educational software systems quickly.
- Ability to operate a computer and use appropriate software applications and peripheral office equipment.
- The ability to easily communicate departmental procedures and policies.
- The ability to answer moderately complex questions and provide effective customer support.
- The ability to share information clearly and concisely and tailor communication to the audience.
- Strong troubleshooting and problem-solving skills with a commitment to resolving issues promptly.
- Exceptional customer service, interpersonal, and communication skills.
- Outstanding rapport-building, active listening, and relationship-management skills.
- Strong documentation and record-maintenance skills.
- Ability to multi-task and work effectively in a fast-paced environment.
- Knowledge of relevant software, computer applications, instructional technologies, and classroom equipment.
- Highly self-motivated, resourceful, and directed.
- Demonstrated ability to support educational technology, learning management systems, and assessment platforms.
Function
SOM EducationScheduled Weekly Hours:
40Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.