Support Engineer

Amazon RIVR

Jun 15, 2026

Location: Zürich
Workplace: Onsite
Type: Full-time
Department: Business Technology
Seniority: Mid
Experience: 5+ years
Education: Bachelor
Industry: Technology
Category: Engineering
Role type: Individual Contributor
Environment: Office
Source: Lever

Overview

As a Support Engineer at Amazon RIVR, you will build, secure, and operate the technical foundation that powers teams, labs, and operations. This is not a traditional helpdesk role; you will design segmented lab networks, manage Linux infrastructure, automate workflows, and support Amazon integration projects. The role requires experience with IT, infrastructure, security, and developer productivity. You will ensure that offices, labs, devices, and internal systems scale reliably as the company grows. Candidates should enjoy solving complex technical problems, automating processes, and building scalable infrastructure in a highly innovative environment. The position requires in-person presence in office locations.

Description

Amazon RIVR is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale.

Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed. By combining custom robot hardware, onboard autonomy, and cloud-based coordination, Amazon RIVR is building the next generation of safe, reliable autonomous robots for last-mile delivery

Job Description

As we scale globally and integrate into Amazon's infrastructure, we are looking for a highly capable Support Engineer to help build, secure, and operate the technical foundation that powers our teams, labs, and operations.

This is not a traditional helpdesk role. You will be the engineer behind the systems that enable hundreds of employees, robotics researchers, software engineers, and hardware teams to work efficiently and securely every day. From designing segmented lab networks and managing Linux infrastructure to automating workflows and supporting Amazon integration projects, you will work at the intersection of IT, infrastructure, security, and developer productivity.

You will be responsible for ensuring that our offices, labs, devices, and internal systems scale reliably as we grow from a fast-moving robotics startup into part of one of the world's largest technology organizations.

If you enjoy solving complex technical problems, automating everything possible, and building scalable infrastructure in a highly innovative environment, we'd love to hear from you.

Skills

PythonAWSCI/CDLinuxDevOpsPrototyping

Benefits

Diverse and inclusive teamInnovative work environmentCollaborative culture

Languages

English

About Amazon RIVR

Amazon RIVR is a robotics company pioneering Physical AI through real-world doorstep delivery, founded in 2024 as an ETH Zurich spin-off and acquired by Amazon in March 2026.