- Location
- Bengaluru, Karnataka · Karnataka, India
- Department
- Customer Experience
- Seniority
- Manager
- Source
- Greenhouse
Description
About PhonePe Limited:
Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Challenges
Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking
Role
As the product manager solving growth focused problems, you will own and drive the vision and road map for products driving customer growth for both PhonePe and PhonePe’s merchant partners. You will be responsible for evangelizing and executing on the road map. You will work closely with internal and external stakeholders cutting across, business, technology, regulatory and industry. You will be responsible for defining, designing and detailing these growth solutions. You will also be responsible for delivery of the solutions working with cross-functional, distributed teams. Finally, you will be key in helping us maintain our product agility and extend our leadership in delivering innovative growth focused solutions that run reliably at scale.
This role will require deep problem-solving acumen as well as strong communication and negotiation skills. Most of all it will require a proven track record of shipping world-class product solutions, preferably in consumer facing products.
Required Skills
- Deep understanding of marketing tech stacks, industry trends, technology development and evolving customer needs
- Excellent negotiation skills and verbal and written communications skills
- Extremely analytical and data driven; ability to derive actionable conclusions from large data sets
- Proven customer champion
- Proven ability in delivering results in a fast-paced, rapid-growth environment
- Team player; ability to interface and build relationships at all levels internally and externally
- Experienced in influencing disparate stakeholders and working with cross functional teams across multiple locations and business units
- Comfortable with complex technology, analytics and product teams
- Atleast 2-5 years of background in building customer facing products or platform
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
Read more about PhonePe on our blog.
