- Location
- Oak Lawn, IL
- Department
- Customer Service
- Experience
- 1+ years
- Education
- High School
- Source
- Paylocity
Description
Description
Summary:
GENERAL FUNCTIONS: Peer Mentors (PMs) will provide direct service to community members seeking support from the Living Room Program in order to prevent going to the hospital for mental health emergencies. PMs will assist clinicians and Assistant Director in recording data on visitors to the Living Room Program and support these visitors in creating crisis plans to prevent future mental health crises.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions:
- Adhere to a schedule to ensure Living Room is open and running in accordance with the designated schedule.
- Be available to work assigned shifts.
- Provide education, technical assistance and support to visitors and family members
- Demonstrate flexibility and adaptability with changes to program needs and schedule as the need arises.
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Overall Job Performance:
- Adhere to all the Policies and Procedures of Envision Unlimited.
- At all times, maintain confidentiality according to the Illinois Mental Health code and Confidentiality Act.
- Maintain a professional attitude in conduct, and when interacting with other staff, clients, and outside personnel. Demonstrate conduct and behaviors consistent with agency mission and policies.
- At all times, maintain a professional image and role as a representative of Envision Unlimited.
- Demonstrate respect and support for all other staff.
- Respond sensitively to the diverse populations of the agency, including persons with disabilities and/or mental illness.
- Punctuality. Arrives to work, meetings, and all work-related functions on time. Report any absence, tardiness, or schedule change to supervisor as soon as possible.
- Maintain appropriate attendance record using Paylocity.
- Attend individual weekly supervision at scheduled time, having prepared questions/concerns and ready to report on progress and productivity. Seek supervision as needed.
- Attend internal and/or external trainings when available and approved (minimum of 15 hours/year). Attend agency trainings as required.
No supervisory responsibilities.
OTHER EXPECTATIONS
Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person’s legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression.
Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment.
Requirements
MINIMUM QUALIFICATIONS: Must possess High School Diploma or GED and Certified Recovery Support Specialist credential (or obtain within 1 year of employment). Requires 1 year of experience within the mental health or social service field. Must be able to use their lived mental health recovery experience to help others in the process of recovery. Must pass a required criminal background check. Must possess basic computer skills in Excel, email and Word documents.
