Medical Affairs Engagement Expert

Sandoz

Today

Location: Telangana (Sandoz), India
Type: Full-time
Department: Healthcare
Experience: 5+ years
Closing date: Today
Source: Workday

Description

Job Description Summary

Responsible for supporting HCP Engagement coordination and Shopping Cart management activities within the Medical Excellence Operations organization based out of GCC India. The role ensures accurate, timely, and well-documented execution of engagement-related operational activities and supports process consistency, operational delivery, and continuous improvement across HCP engagement workflows.

Job Description

Responsible for supporting HCP Engagement coordination and Shopping Cart management activities within the Medical Excellence Operations organization based out of GCC India. The role ensures accurate, timely, and well-documented execution of engagement-related operational activities and supports process consistency, operational delivery, and continuous improvement across HCP engagement workflows.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

Support delivery of HCP Engagement support services, including coordination of engagement-related workflows, documentation, reporting, and operational follow-up within defined processes.
Support HCP / HCO contracting-related coordination, including engagement setup support, approvals follow-up, contract documentation, signature coordination, and records management in line with defined process expectations.
Support compliance tool-related activities, tracker maintenance, documentation updates, and operational coordination with business owners and relevant stakeholders. Act as super user for compliance tool.
Support invoice / payment coordination, reconciliation support, transparency / reporting-related activities, and other defined HCP engagement operational outputs, as applicable.
Support Shopping Cart creation / support and related finance-oriented operational coordination within defined scope. Perform documentation handling, follow-ups, tracker updates, and records maintenance to support timely and accurate execution of HCP engagement workflows.
Support stakeholder coordination with Global Medical Affairs, business owners, Legal / Compliance-related stakeholders, Finance, local teams, and other relevant functions.
Contribute to process discipline, documentation quality, knowledge sharing, and continuous improvement across HCP engagement support services.
Support the transition and stabilization of services into GCC and contribute to operational maturity.

What you’ll bring to the role:

Essential Requirements:

HCP Engagement coordination, Shopping Cart support, and related operational activities are completed effectively and in line with defined quality and service expectations.
Contracting-related coordination, documentation, trackers, reporting, and system-based support activities are maintained accurately and within agreed timelines.
Stakeholder follow-up and operational coordination are completed consistently and supported by appropriate process discipline.
Transparency / reporting-related support, reconciliation support, and finance-related coordination activities are completed accurately, as applicable.
Identified issues / gaps are addressed in a timely manner, with appropriate follow-up and continuous improvement actions.
Education: Advanced degree or equivalent qualification in life science, healthcare, pharmacy, medicine, business operations, compliance, legal or related field preferred with 5–8+ years experience in the pharmaceutical / healthcare industry, ideally with experience in Medical Affairs operations, HCP engagement support, contracting coordination, Shopping Cart support, and related support models.
Good understanding of HCP engagement workflows, contracting-related coordination, documentation handling, tracker management, Shopping Cart support, and stakeholder follow-up. Experience working in a cross-functional and global environment.

You’ll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! 

Join us, help us make healthcare fairer and faster.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Clinical Research, Clinical Trials, Curiosity, Databases, Drug Development, Job Description, Lifesciences, Medical Communication, Medical Information, Medical Writing, Military Intelligence, Patient Care, Physics, Technical Support

Skills

Clinical TrialsPatient CareCompliance

Medical Affairs Engagement Expert

Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

Support delivery of HCP Engagement support services, including coordination of engagement-related workflows, documentation, reporting, and operational follow-up within defined processes.

Support HCP / HCO contracting-related coordination, including engagement setup support, approvals follow-up, contract documentation, signature coordination, and records management in line with defined process expectations.

Support compliance tool-related activities, tracker maintenance, documentation updates, and operational coordination with business owners and relevant stakeholders. Act as super user for compliance tool.

Support invoice / payment coordination, reconciliation support, transparency / reporting-related activities, and other defined HCP engagement operational outputs, as applicable.

Support Shopping Cart creation / support and related finance-oriented operational coordination within defined scope. Perform documentation handling, follow-ups, tracker updates, and records maintenance to support timely and accurate execution of HCP engagement workflows.

Support stakeholder coordination with Global Medical Affairs, business owners, Legal / Compliance-related stakeholders, Finance, local teams, and other relevant functions.

Contribute to process discipline, documentation quality, knowledge sharing, and continuous improvement across HCP engagement support services.

Support the transition and stabilization of services into GCC and contribute to operational maturity.

What you’ll bring to the role:

Essential Requirements:

HCP Engagement coordination, Shopping Cart support, and related operational activities are completed effectively and in line with defined quality and service expectations.

Contracting-related coordination, documentation, trackers, reporting, and system-based support activities are maintained accurately and within agreed timelines.

Stakeholder follow-up and operational coordination are completed consistently and supported by appropriate process discipline.

Transparency / reporting-related support, reconciliation support, and finance-related coordination activities are completed accurately, as applicable.

Identified issues / gaps are addressed in a timely manner, with appropriate follow-up and continuous improvement actions.

Good understanding of HCP engagement workflows, contracting-related coordination, documentation handling, tracker management, Shopping Cart support, and stakeholder follow-up. Experience working in a cross-functional and global environment.

You’ll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!

Join us, help us make healthcare fairer and faster.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills

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