Associate Director - Global Study Management Team Leader

Business Introduction

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together.
Find out more:
Our approach to R&D


Position Summary

• Manage and lead a team of Global Study Managers (GSMs) and Study Managers (SMs) within Global Clinical Study Delivery. 
• Oversees study level performance of FSP SDS  
• Ensure appropriate level of resources of qualified and trained GSMs/SMs to support Human Subject Research studies delivery within deadlines, budgets and quality, according to ICH/GCP, company control documents and regulatory requirements.
• Responsible for driving capability development within the GSM and SM roles; driving development and skills to develop highly capable managers who thrive in the role 

Responsibilities

• Provides leadership, direction and vision for a team of approximately 15 direct reports.   Responsible for quality practices, improvement support and training related to Global Study Delivery Management roles.
• Ensures that a level of Quality Control (QC) is embedded in GSMs and SMs day to day activities.  
• Ensures Harmonization of practice at study level for GSMs and SMs to ensure consistency, high quality and efficiency.  
• Drives the implementation of new practices and best practice sharing.
• Provides relevant inputs on talent/skills into resource mapping decisions. 
• Oversees and manages resource utilization across direct reports.
• Leads and directs staff by providing company vision and strategy.  
• Manages performance effectively by setting clear and measurable goals/objectives, providing regular and constructive feedback, conducting open and transparent conversations on areas needing improvement, recognizing and rewarding achievements, facilitating professional development opportunities, and ensuring alignment with organizational priorities and values.
• Contributes to GSMs and SMs capability building by supporting onboarding and community forums.
• Drives an effective change management culture.
• Continual Embedding of Study Team Operating model
  

Basic Qualification

• General Science or Life/Health related Science Degree
• Pharmacy, Chemistry, Bio Engineer, Biology, Biomedical Sciences, Project Management, Business School

Preferred Qualification

• Overall Experience 10+ years of relevant experience, including 4+ years of line management experience in additional to relevant study management /study delivery experience

Minimum 5 years of experience in the following:

• Managing clinical operations with thorough understanding and application of ICH/GCP and Regulatory requirements driving clinical development.
• Experience working in international settings, leading teams across diverse geographical, national, and cultural boundaries by delegating tasks appropriately, empowering team members, fostering collaboration, and ensuring accountability for results.
• Experience in building relationships with internal and external stakeholders to drive collaborative efforts and deliver outcomes aligned with customer needs.
• Experience in setting priorities, allocating resources, and managing performance targets and project initiatives within a global environment.
• Experience in resolving complex issues by analyzing root causes and implementing long-term solutions.
• Communicates clearly and accurately; delivers presentations, listens actively, and provides actionable feedback.

Related Experience sections above that are required for the job

• Familiarity with industry standards and the clinical research organization (CRO) landscape, including experience working with functional service providers.
• Demonstrated capability to contribute to talent acquisition, development, and succession planning to support a sustainable resourcing model aligned with global study management (GSM) capabilities
• Excellent knowledge and understanding of clinical operations and activities associated to study delivery.
• Excellent knowledge ICH-GCP and Regulations
• Excellent knowledge of written & spoken English
• Excellent customer orientation, ability to work beyond silos with a strong service provider mindset.
• Able to manage and lead teams across geographical boundaries; leads by example and promotes collaboration, effective communication and leadership in others.
• Effective at problem solving and conflict resolution
• Able to set and manage priorities, resources, performance targets and project initiatives in a global environment
• Experience in international settings, able to build alliances and influence across national and cultural boundaries
• Excellent communication and presentation skills
• Excellent listening and coaching skills
• Demonstrate appropriate use of delegation, empowerment
• Ability to provide constructive feedback that is balanced, with suggestions for areas of improvement
• Proven ability to provide appropriate talent inputs to support a robust resourcing model, aligned to an GSM’s/SMs capabilities, development and growth

Ready to apply?

If this role feels like the next step for you, we encourage you to apply. Tell us how your experience and approach will help us get ahead of disease together. We welcome applicants from all backgrounds and are committed to inclusion in our teams.

Skills

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [email protected] to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing [email protected], so that we can confirm to you if the job is genuine.