Business Development Specialist

Business Development Specialist (BDS2608)

Location: Reporting to Toronto, ON (Hybrid, Remote)

Type: Full-Time

Vacancy: Existing

Start date: Immediately

Experience: 1+ years in a customer-facing commercial role - business development, sales, partnerships, customer success, or account management.

Education: Post-secondary education in business, health sciences, engineering, or a related field.

Posting Notes: Extensive travel throughout North America, including frequent short-notice travel

Note: Applications will be reviewed on a rolling basis; early applications are encouraged

About Able Innovations:

At Able Innovations, we are redefining how patients are moved in healthcare environments. Our powered transfer platform enables smoother, safer and more dignified patient mobility - empowering healthcare teams and protecting caregivers from injury.

We are currently active in hospitals across Canada and growing throughout North America. As we expand, we are looking for a high-energy, exceptionally organized Business Development Specialist who can help us build relationships, advance strategic opportunities, and support our partners in the field.

About the role:

Are you an outgoing commercial professional who enjoys building relationships, owning complex projects, and working directly with customers? Able Innovations is seeking a dynamic individual to join our commercial team and help drive our next stage of growth.

As a Business Development Specialist, you will work across sales, partnerships, customer success, strategic applications, and on-site hospital activities. One week, you may be developing a proposal or managing a major grant submission. The next, you may be travelling to a hospital to support a demonstration, deployment, training session, or executive meeting.

This role is ideal for someone who thrives at the intersection of sales, strategic execution and human connection.

This role is based in Toronto, ON, with extensive local, regional, and cross-border travel to healthcare facilities throughout Canada and the USA. You will represent Able Innovations in front of key stakeholders and partners.

Why join Able Innovations?

• Commercial Exposure: Gain broad experience across sales, partnerships, grants, customer success, and healthcare commercialization.
• Meaningful Impact: See your work contribute directly to safer hospital workflows and better experiences for patients and caregivers.
• High Ownership: Work directly with company leadership and take responsibility for important opportunities and applications.
• Growth Opportunity: Build a pathway toward account ownership and more senior commercial responsibilities.

Responsibilities:

• Business Development: Research and identify prospective customers, strategic partners, funding programs, and new market opportunities.
• Customer Outreach: Support engagement with hospitals, health systems, clinical leaders, executives, distributors, and industry partners.
• Relationship Building: Develop genuine relationships with stakeholders at every level, from frontline healthcare professionals to senior executives.
• Sales Coordination: Coordinate sales meetings, product demonstrations, site visits, conferences, and follow-up activities.
• Commercial Materials: Prepare proposals, presentations, quotations, customer materials, and partnership documents.
• Opportunity Management: Keep opportunities moving by ensuring follow-ups, commitments, and next steps are completed and accurately documented.
• Strategic Applications: Lead and coordinate grant, government funding, accelerator, procurement, partnership, and innovation-program applications.
• Deadline Ownership: Maintain a clear calendar of submission deadlines, required materials, reporting obligations, and milestones.
• Cross-Functional Coordination: Gather and organize input from commercial, finance, engineering, operations, and leadership teams.
• Application Development: Draft, edit, and submit clear, accurate, and compelling applications and supporting documents.
• On-Site Support: Support hospital demonstrations, deployments, evaluations, training sessions, conferences, and customer meetings.
• Field Coordination: Help coordinate on-site schedules, equipment, documentation, logistics, and internal resources.
• Customer Feedback: Gather field observations and customer feedback and communicate them clearly to internal teams.
• Adoption and Expansion: Identify barriers to adoption, opportunities to improve customer workflows, and areas where Able can add further value.

You will be successful if you are:

• Outgoing, confident, and energized by meeting new people.
• Highly organized and exceptionally attentive to detail.
• Able to manage multiple priorities without losing track of commitments.
• A clear communicator who is comfortable with frontline staff, managers, and executives.
• Proactive, resourceful, and willing to take ownership from start to finish.
• Comfortable switching between writing, presenting, relationship-building, and hands-on field support.
• Positive and solutions-focused when priorities or travel plans change.
• Excited by frequent travel and direct customer interaction.

Qualifications:

• 1+ years in a customer-facing commercial role - business development, sales, partnerships, customer success, or account management.
• Post-secondary education in business, healthcare, science, engineering, or a related field.
• Exceptional attention to detail and strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• An outgoing, confident, approachable, and professional personality.
• Ability to engage effectively with clinical, operational, and executive stakeholders.
• Ability to work independently, use sound judgment, and take ownership of tasks.
• Valid G or G2 driver's license.
• Legal ability to travel for business throughout Canada and the United States without restrictions.
• Willingness and ability to travel frequently, including overnight and multi-day trips.
• Flexibility to travel on short notice as customer and business needs require.

Bonus / Nice-to-have Skills:

• Experience in business development, sales, partnerships, customer success, or account management.
• Experience preparing grants, proposals, tenders, or government funding applications.
• Experience in healthcare, medical technology, or complex B2B environments.
• Experience supporting customer deployments, product demonstrations, or training.
• Familiarity with CRM and project-management tools.
• Experience in a startup or other fast-paced environment.

What Success Looks Like:

• Commercial opportunities are actively progressing and well organized.
• Applications and proposals are accurate, compelling, and submitted on time.
• Customer interactions are professional, responsive, and well coordinated.
• Field activities are executed smoothly and documented clearly.
• Internal teams have clear visibility into commitments, deadlines, risks, and next steps.
• Customers and partners see you as prepared, trustworthy, and committed to their success.
• You proactively identify opportunities to add value and expand relationships.

Application Requirements:

Please submit your resume and cover letter as a PDF document with the naming format "BDS2608_Firstname_Lastname". In your cover letter, please include the following information:

• Why this role interests you
• A project or experience you owned end-to-end
• Why a travel-intensive, customer-facing role appeals to you

---

 

Equal-Opportunity Employer Statement:

Able Innovations is proud to be an equal-opportunity employer. We embrace diversity and are committed to creating an equitable and inclusive workplace. All aspects of employment are decided based on qualifications, merit, and business need. We do not discriminate on the basis of race, colour, religion, ethnic origin, marital status, age, place of origin, age, ancestry, physical or mental disability, creed, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, citizenship, record of offenses, veteran status or any other status protected under federal, provincial, or local law.

Hiring Transparency & AI Disclosure:

At Able Innovations, we prioritize a fair and transparent recruitment process. While we use application Q&A to verify basic qualifications, we do not use artificial intelligence (AI) to screen, assess, or select applicants; every application is personally reviewed by a member of our hiring team. During interviews, we may use an automated notetaker to ensure accuracy and we will always ask for your explicit consent before using this tool. Its use is strictly for documentation, not assessment. All final decisions regarding interviews and hiring are made by a human team member.