Key Account Manager

Established in 1966, Nuaire is a UK based ventilation solutions provider designing and manufacturing products for the domestic, commercial, and industrial construction sectors. Our state-of-the-art facilities in Caerphilly operate with minimal impact on the environment, driven by ambitious targets to drive forward green manufacturing practices. 

Our exceptional teams apply their first-class technical, customer service and manufacturing expertise to understand our customers’ needs and solve today’s ventilation challenges. Our loyal and highly skilled workforce are key to our success in delivering clean air, everywhere. 

Now part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, Nuaire has ambitious growth plans. 

The Role 

The position of Key Account Manager is a key appointment to help focus and grow the Nuaire business within Main Contractors by focusing on setting up and managing supplier agreements to facilitate growth within various sectors of the construction industry.

Responsibilities;

​Account Management:

• Developing and maintaining a portfolio of key client accounts consisting mainly of Main Contractors. 
• Acting as the primary point of contact for key accounts. 
• Building and nurturing strong, trusted relationships with clients. 

Sales and Business Development:

• Identifying and pursuing opportunities to expand existing accounts. 
• Developing and implementing strategic account plans. 
• Negotiating contracts/rebates and pricing. 
• Working with sales teams to drive up-selling and cross-selling. 

Client Relationship Management:

• Understanding client needs, goals, and challenges within different sectors of the construction industry
• Ensuring client satisfaction and resolving issues promptly. 
• Gathering and communicating client feedback to internal teams. 
• Acting as a liaison between the client, sales and internal departments. 

Planning and Reporting:

• Developing and implementing strategies for client retention and growth. 
• Preparing and presenting regular reports on account performance. 
• Tracking and analysing key account KPI’s. 

The Person 

• Strong communication and interpersonal skills.
• Excellent negotiation and persuasion skills.
• Strategic thinking and planning abilities.
• Ability to build and maintain strong relationships.
• Problem-solving and conflict resolution skills.
• Knowledge of sales and account management principles.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills

The Benefits 

• 25 days holiday 
• Pension contribution matched up to 8% 
• Life Assurance 3x base salary 
• Genuit sharesave scheme  
• Company car/car allowance
• Up to 25% OTE commission structure