Sr-Analyst - Customer Service Back order

Date Posted:

2026-07-30

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

Who We Are:

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

• Create Return Authorization in RMA Report
• Update and Maintain Material Resource Planning (MRP) values in SAP
• Daily open P-req reporting
• Generation of purchase orders to support PWCS demand and customer orders
• Open order fullfillment - E-Stock tracking and removal
• Monitor and action PO release report
• Generate key reports/data sets to support day to day activities
• Extract and analyze data as required using different tools (SAP, PowerBI)
• Improve processes

Qualifications You Must Have:

• Bachelor’s degree with 2-5 years’ Experience
• Excellent MS Office (Excel / VBA) skills
• SAP and Power BI knowledge an asset
• Clear and effective communicator with strong communication skills
• Team player with a passion for excellence

Location: Bengaluru

Onsite: Hybrid

Shift: EST (4:30 PM to 1:30 AM)

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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