- Location
- Culloden, WV 25510
- Workplace
- Onsite
- Type
- Full-time
- Department
- Plant Office
- Education
- Associate
- Source
- Lever
Description
Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Customer Quality and Claims Specialist in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!
Position Summary:
The Customer Quality and Claims Specialist supports internal and external customers by managing product claims, returns, and quality related inquiries. The role investigates issues, coordinates resolutions across departments, and ensures timely, accurate, and professional communication while recommending process improvements to prevent future claims.
Benefits
Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choicesProgressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributionsCareer Growth & Learning Support - Tuition reimbursement and employee assistance programsTuition reimbursement up to $15,000 - annually to support your continued education and career growthReferral Bonus Program - Employee referral bonuses paid out over the new hire's first yearSee all benefits we offer here
