- Location
- Dallas, Texas, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Seniority
- Entry
- Source
- BetterTeam
Description
The Supply Chain Business Systems Associate is a newly established performer that supports the management and optimization of supply chain systems. This role helps ensure the effective operation of our supply chain technologies.
- This role does NOT provide current or future sponsorship assistance.
- Please note that we will NOT provide relocation assistance (Candidates are expected to relocate on own 3 weeks from time of offer acceptance).
- Employees are required to report in office 5 days a week / 7834 CF Hawn Freeway | Dallas, Texas 75217 (NO NEGOTIATION).
- This is a direct hire role; We are NOT open to employing through contractor or agency.
Duties and Responsibilities of the Position:
- Maintain documentation related to supply chain systems, including procedures, user manuals, and troubleshooting guides.
- Provide first-level user support by gathering details, researching documented solutions, and escalating complex or unresolved issues.
- Work on projects and assignments as part of a work team.
- Contribute to basic data analysis to support decision-making processes.
- Under the direction of experienced team members: perform accurate analyses, conduct research, and draw meaningful conclusions about potential system/operational impacts.
- Collaborate with cross-functional teams, including Logistics, Data Management, Customer service, Transportation, and Warehouse Management to support overall supply chain objectives.
- Communicate effectively with team members and stakeholders.
- Using knowledge gained through resources, develop fundamental knowledge of functional practice, policy, and day-to-day execution requirements.
- Use solutions to enhance personal work and, where applicable, the work of the team.
- With oversight, begin to apply functional, process, and procedural or technical imagination to address business challenges.
- Perform other duties as needed.
Required Experience and Education:
- Bachelor’s degree in a related field.
- 0-2 years’ relevant experience OR equivalent combination of education and experience.
- Experience with SAP ECC, SAP EWM, Red Prairie WMS, Salesforce Service Cloud, or similar supply chain systems preferred.
- Experience with Microsoft Office Suite products preferred.
Competencies:
- Excellent communication, problem solving, and organizational skills.
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Demonstrated ability to learn Microsoft Office Suite products.
- Foundational knowledge of supply chain systems, business processes, and operational support practices.
Skills
SalesforceSAPCustomer ServiceWMSNegotiation