Hiring.Camp

Business Development Executive (Large Enterprise), Gartner for Customer Service Leaders

Gartner

·

Feb 26, 2026

Location
London - 8 Salisbury, United Kingdom
Type
Full-time
Department
IT
Seniority
Lead
Education
Bachelor
Source
Workday

Description

Business Development Executive, LE, GBS

Gartner for Customer Service & Support Services provides customer service executives with actionable, objective business and technology insights that drive smarter decisions and stronger performance on an organization’s mission-critical priorities. At Gartner, we guide the leaders who shape the world.

Learn more here: https://www.gartner.com/en/customer-service-support

#LI-ZL1

About this role: 

Our Business Development teams play a critical role in expanding Gartner’s presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities, then uncovering opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers own and drive the full sales cycle, from identifying prospects to closure. They then transition new clients to the account management team for ongoing value delivery.

Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. Business developers are results driven, client committed, and highly collaborative. 

Business Developers will be given a territory of Large Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. In our GBS Large Enterprise segment, Business Developers work with prospects with +$1bil in annual revenue.

What you will do: 

  • Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.

  • Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. 

  • Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI’s are met.

  • Align the right combination of insight, guidance, and practical tools to bring value to the partnership.

  • Quota responsibility for your assigned territory.

  • Manage complex high-revenue sales across matrix and diverse business environments.

  • Own forecasting and account planning on a monthly/quarterly/annual basis.

What you will need:

  • 5+ years’ B2B sales experience, preferably within complex, intangible sales environments.

  • Business development or new-client acquisition experience in a selling role highly desired.

  • Experience selling to and/or influencing C-Level Executives.  

  • Proven track record meeting and exceeding sales targets.

  • Proven ability to precisely manage and forecast a complex sale process. 

  • Willingness to conduct travel as needed.

  • Bachelor's degree desired 

Progression within Business Development Executive Roles:

Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance.

Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership.  

Typical internal promotions include:

  • Business Development Director

  • Team Lead

  • Sales Manager

Most of our Sales Managers and Team Leads are hired internally as part of our progression path. 

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, and more!

  • Uncapped commission structure

  • World-class sales training programs and skill development programs

  • Annual "Winners Circle" event attendance at exclusive destinations for top performers

  • Collaborative, team-oriented culture that embraces inclusion

  • Professional development and career growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:104781

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Skills

Customer ServiceNegotiation

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