GBS Intermed A/R Associate

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Job Description:

Job Description

We are looking for a detail-oriented and proactive professional to join our team as an AR Canada – Overpayments Administrator. This role plays a critical part in managing shipment adjustment requests from the Brokerage team, with a strong focus on resolving invoice tax calculation discrepancies.

The ideal candidate will ensure that all required adjustments and credits are processed accurately and on time, maintaining alignment between customer invoices and accounting records. This position contributes directly to financial accuracy, operational excellence, and a seamless customer experience by minimizing billing discrepancies and preventing potential escalations.

Given the high level of coordination with Brokerage and Finance teams, this role is key to ensuring compliance with financial guidelines while supporting efficient and reliable operations.

Key Responsibilities

• Review and process LVS (Low-Value-Shipments) adjustment requests related to invoice tax discrepancies.

• Ensure all tax corrections are accurately reflected in customer invoices and financial records.

• Coordinate closely with Brokerage and Finance teams to validate and execute adjustments.

• Process credits in a timely manner to prevent billing issues and customer disputes.

• Monitor and track discrepancies to ensure timely resolution and prevent backlog accumulation.

• Support compliance with internal financial controls and tax regulations.

• Identify opportunities to improve processes and reduce recurring discrepancies.

• Maintain high data accuracy and attention to detail in all transactions.

• Contribute to maintaining a high standard of customer satisfaction by ensuring billing integrity.

Qualifications:

• Bachelor’s, Technical or technological degree in administrative or finance related fields.

• Prior experience in administrative or finance related fields (6 months preferably)

• Intermediate English proficiency 70%

• Intermediate Excel skills and knowledge.

• Punctuality and strong sense of responsibility.

• Ability to work effectively in a team environment.

• Assertive and professional communication skills.

Grade 007
Monday to Friday: 6:30 am - 3:30 pm (44 weekly hours - after July 15th, 42 hours per week )
Medellin, Hibrid.
 

Employee Type:
 

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