Business Process Operations Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

As a Business Process Operations Specialist, you will play a crucial role in safeguarding customer trust by maintaining precision across our core operational workflows. In this role, you'll have the opportunity to ensure our daily transactions and business processes run seamlessly, directly driving compliance and operational excellence. Here, your sharp attention to detail will keep critical business documentation accurate and ensure stakeholders always have the timely insights they need.

What You’ll Do
In this role, you will:

• Process core transactions: Execute daily business transactions accurately and on schedule in full alignment with established policies, operational procedures, and risk mitigation standards.
• Maintain process documentation: Oversee and manage vital process documentation to ensure operational clarity and consistency across teams.
• Uphold compliance: Ensure all daily operational workflows comply strictly with regulatory requirements and organizational guidelines.
• Deliver stakeholder reporting: Prepare and submit precise, timely reports to key internal and external stakeholders to support informed decision-making.
  

What You’ll Bring
The ideal candidate will have:

• Proven experience in business process operations, transaction processing, or operational compliance.
• Strong knowledge of risk mitigation standards, regulatory guidelines, and policy adherence.
• Demonstrated ability to manage process documentation and deliver accurate stakeholder reports under tight deadlines.
• Exceptional analytical skills and meticulous attention to detail.

Category: Operations Group