Leasing Manager - The Carmel

Description

Company Overview: 

Vidalta Residential, founded in 2015, isn't just a property management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home.

Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in property management.

Position Overview

Key ResponsibilitiesTeam Leadership and Management

• Lead, mentor, and motivate the leasing team to consistently achieve established occupancy and revenue goals.
• Conduct regular, formal training sessions on advanced sales techniques, adherence to Fair Housing regulations, and company community policies.
• Manage the leasing team's scheduling and performance, including formal goal setting and conducting performance reviews.
• Cultivate a positive, disciplined, and results-driven work environment.
• The Leasing Manager primarily works in an office setting. Occasional evening and weekend work is required to accommodate prospective resident needs, scheduled community events, and the demands of peak leasing seasons.

Leasing and Occupancy

• Develop, execute, and continuously monitor strategic leasing plans designed to maximize occupancy.
• Manage and track all phases of the leasing lifecycle, from initial prospect inquiry through application, move-in, and renewal.
• Oversee the efficient and compliant processing of all rental applications, ensuring strict adherence to company policies and Fair Housing laws.
• Monitor competitive market trends and competitor activity to inform and adjust pricing and promotional strategies as needed.
• Conduct professional community tours and effectively communicate the community’s value proposition to all prospective residents.

Marketing and Outreach

• Develop and implement creative, strategic marketing and advertising campaigns across all relevant platforms (online listings, social media, print media) in coordination with the marketing team.
• Coordinate community outreach programs and resident engagement events to effectively drive prospective traffic and increase resident retention rates.
• Ensure all online listings and marketing materials are accurate, highly appealing, and current.
• Proactively manage the community's online reputation and ensure prompt, professional responses to all reviews and inquiries.

Administration and Reporting

• Prepare and analyze comprehensive weekly and monthly leasing reports (e.g., traffic reports, occupancy forecasts, leasing velocity).
• Ensure all resident files and leasing documentation are complete, accurate, and maintained in full compliance with company policy.
• Manage and maintain the property management software system (e.g., Yardi, RealPage, Entrata) for accurate data entry and systematic reporting.
• Assist the Community Manager with budget preparation and exercise rigorous expense control related to leasing and marketing activities.

Requirements

Qualifications Required

• Minimum of 3-7 years of experience in property management
• Proven track record of success in achieving high occupancy and sales goals.
• Comprehensive knowledge of Fair Housing laws and relevant local landlord/tenant regulations.
• Exceptional written and verbal communication skills.
• Proficiency in industry-standard property management software (e.g., Yardi, RealPage, Entrata) and Microsoft Office Suite.
• Must possess a valid driver's license.

Preferred

• Relevant industry certification (e.g., CAM, NALP).
• Bachelor's degree in Business, Marketing, or a related field.

Core Competencies

• Sales Acumen: Demonstrates highly persuasive abilities and a consistent, results-oriented focus.
• Leadership: Possesses the proven ability to inspire, manage, and mentor a team effectively toward collective goals.
• Customer Service: Demonstrates an unwavering commitment to providing a superior resident experience.
• Organizational Skills: Exhibits excellent attention to detail and the capacity to efficiently manage multiple, competing priorities.
• Problem-Solving: Maintains a proactive and analytical approach to addressing operational challenges and mitigating risk