Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?

As part of Finastra’s AI COE, we are seeking a UX Designer to conceive, design, prototype and, where applicable, test user experiences. You will collaborate closely with the LoanIQ delivery pod engineers to create a simple but effective experience for our customers.

Responsibilities & Deliverables

Collaborate with various stakeholders to combine and translate business requirements, customer needs, and technology constraints into simple yet meaningful user-centered design solutions.
Define personas, create journey maps, wireframes, storyboards, user flows and prototypes to communicate the intended design direction
Create high fidelity wireframes for hand-off to development
Conduct usability testing and incorporate findings to improve the user experience through iterative design that includes accepting and managing feedback and challenging conventional wisdom.
Establish and promote design guidelines, best practices and standards
Champion a collaborative approach; offer multiple options and alternatives to design challenges.
Clearly communicate design recommendations to stakeholders; actively invite feedback and iterate on designs to create a stronger solution.

Required Skills & Experience(3-6 years)

Experience with LoanIQ is advantageous
Experience in designing UI interaction flow and interfaces for LLM based applications
Proficiency in Sketch, Adobe Illustrator and Photoshop.
Familiarity with UX/UI prototyping tools such as Axure and InVision
Aptitude, experience and passion in user interface and interaction design field an asset
Demonstrated ability to work within constraints – technical, business, time or other
Capability to present and communicate their recommendations and designs

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.