- Salary
- $34k – $48k/yr
- Location
- Richmond, Virginia
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Visa
- Not sponsored
- Closing date
- Today
- Source
- GoHire
Description
We are seeking an Entry-Level Customer Service & Fundraising Associate to join our team and help support nonprofit organizations through direct, face-to-face community engagement.No previous experience is required. Our team provides paid training, ongoing coaching, and professional development to help new associates build valuable skills in customer service, communication, fundraising, and community outreach.Key ResponsibilitiesAs an Entry-Level Customer Service & Fundraising Associate, you will:Provide friendly, professional face-to-face customer service through community outreach and engagementRepresent nonprofit organizations and communicate their missions, programs, and community impactEducate community members about nonprofit initiatives and answer questions clearly and respectfullyEngage with individuals and encourage voluntary donations to support nonprofit fundraising campaignsBuild positive relationships with community members while maintaining a professional and approachable attitudeParticipate in team meetings, paid training sessions, and ongoing professional developmentAccurately track customer and community interactions while following company policies and campaign guidelinesCollaborate with team members to achieve fundraising and outreach goalsQualificationsWe are looking for candidates who demonstrate:Strong communication and interpersonal skillsConfidence and comfort interacting with new people in a face-to-face environmentReliability, punctuality, and a strong team-oriented attitudeA willingness to learn, accept coaching, and develop new professional skillsA positive, professional, and customer-focused approachMust be 18 years of age or olderMust be authorized to work in the United StatesCompensation & BenefitsCompetitive base pay plus performance-based bonusesPaid training for all new hiresFull-time employment opportunitiesCareer advancement opportunities based on performanceOngoing training and professional developmentHands-on experience in customer service, nonprofit fundraising, communication, and community outreach