- Location
- Newbury, England,GB, GB
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Source
- Eightfold
Description
Working hours: Full time 37.5 hours per week - Monday to Friday In this role, you'll help drive sustainable growth, protect customer value, and support the delivery of acquisition, retention, and in-life commercial objectives across a strategic account portfolio. You'll work in a collaborative, fast-paced environment where your commercial insight, analytical thinking, and ability to bring people together will directly influence business performance. By partnering with colleagues across Sales, Marketing, Finance, Operations, Propositions, CVM, and Go-to-Market teams, you'll help turn strategy into action and ensure opportunities are converted into measurable results. You'll deliver channel performance across a defined Strategic Alliances & Tech portfolio, supporting acquisition, retention, and customer growth objectives. You'll translate commercial priorities into clear execution plans and coordinate activities that drive successful outcomes. You'll support the delivery of trading plans, proposition launches, and commercial initiatives, ensuring activity is aligned to agreed objectives. You'll manage performance across the commercial lifecycle, helping maximise new business opportunities while protecting existing customer value. You'll monitor channel performance, identify risks and opportunities, and take proactive action to improve results where needed. You'll collaborate with Trading and Channel Management teams to transform performance insights into impactful commercial actions. You'll contribute to financial planning and forecasting, helping ensure trading outcomes support in-year and next-year targets. You'll take ownership of customer P&L performance within your channel portfolio, supporting revenue growth, margin protection, and in-life value optimisation. You'll support the delivery of Margin Improvement Plans and Risks & Opportunities initiatives, ensuring priorities are executed effectively. You'll maintain accurate forecasting and planning activities by aligning with governance processes, financial cycles, and business assumptions. You'll work closely with Commissions teams to validate sales performance and ensure compliance with commercial controls and governance standards. You'll analyse channel insights, including churn, usage, and value performance trends, and use data to recommend targeted interventions. You'll build strong partnerships across multiple business functions to ensure opportunities move forward smoothly and performance goals are achieved. You'll help create a culture of accountability, collaboration, and continuous improvement, ensuring high-quality execution at pace. You'll bring experience in channel management, account performance management, or a related commercial environment. You'll have strong commercial awareness and the ability to translate strategic priorities into practical, measurable outcomes. You'll be confident making decisions in a dynamic environment and balancing short-term delivery with long-term value creation. You'll combine analytical thinking with commercial instinct, using data and insight to guide decisions and prioritise actions. You'll be a skilled communicator who can clearly explain ideas, influence stakeholders, and build alignment across different teams and levels. You'll be comfortable working in a matrix organisation and collaborating with a diverse range of colleagues and functions. You'll enjoy solving problems, identifying opportunities, and taking ownership of delivering positive outcomes. You'll be highly organised and able to manage multiple priorities while maintaining attention to detail. You'll demonstrate accountability, resilience, and a disciplined approach to execution and governance. You'll bring a balanced blend of strategic thinking and hands-on delivery, helping teams stay focused on achieving shared goals. You'll value different perspectives and foster an inclusive environment where people feel respected, supported, and empowered to contribute. You'll be motivated by delivering commercial performance, improving customer outcomes, and making a meaningful impact on business growth.