Associate Account Manager

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK

For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.

OUR COMMITMENT TO SAFETY

At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com.

JOB TYPE: Full Time

LOCATION DETAILS:  Memphis, TN Headquarters

WORK HOURS: Monday - Friday, 9am - 5pm Central Time

TRAVEL REQUIREMENTS:  Minimal travel will required to attend camp location site visits and meetings as required for the role.

HOW YOU WILL MAKE AN IMPACT

As an Associate Account Manager, you will support Account Managers in coordinating camp logistics and managing relationships with camp partners. This role plays a key role in ensuring accurate execution and seamless communication across camp locations, internal sales, and operations teams.

This role is an excellent opportunity for someone early in their career to develop account management and operations experience in a fast-paced, team-oriented environment. Success in this role requires strong attention to detail, organization, and ability to manage multiple priorities while maintaining accuracy and responsiveness.

HOW YOU WILL SUCCEED

• Build a strong understanding of camp operations and develop expertise in executing successful summer camp experiences
• Partner closely with Account Managers to support their portfolio of camp locations and ensure alignment on priorities and timelines
• Maintain accurate and up-to-date information in event management systems to support internal coordination and client success
• Demonstrate strong attention to detail while managing multiple deadlines and competing priorities
• Communicate effectively with internal teams and camp partners to ensure timely and accurate information sharing
• Support continuous improvement of processes and workflows across camp operations
• Proactively identify potential issues and escalate or address them as appropriate
• Contribute to a collaborative, team-first environment by assisting across functions when needed

WHAT YOU WILL DO

• Support Account Managers in coordinating multiple camp locations simultaneously, ensuring alignment across logistics, housing, and communication
• Prepare and manage event documentation, including rooming lists and event forms, ensuring accuracy and timely updates
• Take ownership of collecting event details by proactively following up with partners and internal teams, ensuring all required information is received completely and on time
• Maintain and update data within Salesforce and other systems to ensure consistency and reliability of information
• Communicate with camp hosts and internal stakeholders to provide updates, gather information, and meet established deadlines
• Assist in managing location timelines and deliverables, ensuring all required details are completed accurately and on schedule
• Perform other duties as needed to support the successful execution of camps and events
• Support special projects and additional initiatives led by Operations leadership

QUALIFICATIONS

Knowledge/Skills/Abilities:

• Interest in building a long-term career with Varsity and a commitment to learning and development
• Proficiency in Microsoft Office; Salesforce experience preferred  
• You can hold a conversation at a party, explain how a smartphone works to grandparents, and know the difference between “your” and “you’re” – that is, Excellent Verbal and Written Communication Skills.
• You have above-average willpower and determination; self-discipline is required.
• Enthusiasm and Positive energy are an absolute must. Team culture is built on the attitude of every member.

Education/Experience:

• Bachelor’s Degree preferred.
• Preferred knowledge of the cheerleading and/or dance industry

#LI-KS1

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.