Administration Manager

Salary: Competitive salary + bonus and Veolia benefits 

Hours: 40 hours per week

Location: Aldridge

West Midlands

WS9 8BL

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. 

As an Administration Manager you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays

• Access to our company/people’s pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing; 

• Manage a team of 6 Administrators covering data entry, filing, invoicing, customer enquiries and office phones

• Recruit, interview, induct and manage probation for administration staff

• Train staff on company systems and processes

• Salesforce Superuser support and training for up to 12 on-site users, plus support to other Hazardous Waste Division sites

• Administration team H&S: risk assessments, method statements, workplace improvement actions, Teamsafe observations

• Deliver site visitor/contractor inductions

• Manage and distribute incoming driver paperwork for processing

• Maintain site paperwork and Google Sheets records for the Plant, Transfer and Chempac teams

• Receive and archive Consignment Note Returns

• Produce weekly invoicing and ensure invoices are raised on time to prevent credit limits being exceeded

• Produce on-site KPIs and reports required for month-end (Monthly KPIs, Monthly Managers Report, Monthly QHSE Tracker, EBS objectives on Talent Hub)

• Liaise weekly with the company accountant on PO, invoicing and finance admin issues

• Manage VDU/DSE assessments for ~60 site personnel and store records

• Manage holiday requests to ensure office cover

What we're looking for;

• Proven experience in an office management or administration leadership role, with the ability to manage workloads, priorities and deadlines

• Demonstrable people management experience, including coaching, development, training and performance management

• Strong working knowledge of Google Sheets and Google Docs, with high attention to detail and accuracy

• Confident communicator with the ability to build effective working relationships across operational and commercial teams

• Experience managing invoicing processes and working closely with finance to resolve PO and billing issues

• Strong organisational skills with the ability to manage multiple workstreams, documentation and reporting requirements

• A proactive, solutions-focused approach and the confidence to improve processes and ways of working

• Level 2/Level 3 Business and Administration or Team Leader/Supervisor Level 3 apprenticeship highly desirable

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.