Clinic Administrator

Job Summary and Responsibilities

As our Clinic Administrator for Urology Clinic, you will provide operational leadership for our medical clinic, ensuring all administrative and technical functions meet the highest clinical and organizational standards.

 

Every day you will manage daily workflows, lead support teams, and anticipate evolving clinical needs. You will proactively identify opportunities to optimize operational efficiency and elevate the patient experience through strategic, data-driven recommendations.

 

To be successful in this role you will possess strong leadership in a complex clinical setting, a forward-thinking approach to process improvement, and a commitment to delivering exceptional customer service while maintaining seamless clinic operations.

• Operational Leadership: Manage daily clinic operations and activities to ensure high-quality service delivery, regulatory compliance, and adherence to accreditation standards.
• Team Development: Lead, hire, and train clinic staff, while overseeing performance management, goal setting, and professional development to foster a high-performing team.
• Financial & Budgetary Oversight: Develop, recommend, and monitor clinic budgets, goals, and objectives, while managing payroll systems to ensure efficient time and resource management.
• Strategic Planning: Partner with the Regional Director to develop and implement long-range plans, performance goals, and clinic-specific programs.
• Policy & Process Improvement: Actively participate in the creation and maintenance of organizational policies and procedures to ensure operational efficiency and clinical excellence.
• Stakeholder & Customer Relations: Serve as the primary liaison for the Central Billing Office and act as the first point of contact for investigating and resolving patient and customer complaints.

Job Requirements

Required

• Bachelor’s degree in a related field and a minimum of three (3) years of leadership experience OR
  • Master’s degree in a related field with no prior experience
• Demonstrated ability to analyze data, coordinate complex tasks, and manage workloads effectively to achieve business objectives
• Ability to follow instructions with precision while maintaining professional, collaborative, and positive relationships with coworkers, peers, and leadership
• For roles located in Iowa or within Behavioral Health/Psych units, Mandatory Reporter certification for both Adult and Child abuse is required within six (6) months of hire

Preferred

• Five to seven (5 to 7) years of relevant experience in a leadership or clinical management role

Where You’ll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.