- Location
- San Jose, Plaza Real Cariari, Costa Rica
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Workday
Description
Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.
We are seeking a detail-oriented and proactive professional to support supply chain operations, data governance initiatives, and cross-functional project execution. In this role, you will partner with business and technical stakeholders to improve processes, manage operational activities, drive issue resolution, and ensure successful delivery of business-critical initiatives.
Key Responsibilities
- Gather and document business requirements, process flows, policies, roles, responsibilities, and business validation rules related to supply chain data.
- Manage end-to-end Purchase Order operations within SAP, ensuring accurate processing and receipt tracking.
- Support the establishment and maintenance of standards, policies, processes, and procedures.
- Coordinate process improvement initiatives with internal and external stakeholders.
- Provide regular project status updates and maintain proactive communication with customers and business partners.
- Prepare metrics reporting, manage escalations, and conduct root cause analysis for operational and data-related issues.
- Collaborate with business stakeholders to align priorities, identify risks, and support decision-making.
- Manage defect tracking activities, assign open issues to appropriate stakeholders, and follow through to resolution.
- Define project milestones and monitor progress against established timelines.
- Support development teams by resolving blockers and escalating risks when necessary.
- Translate business requirements into clear and actionable technical requirements.
- Develop and coordinate User Acceptance Testing (UAT) scenarios and report testing outcomes.
- Train end users and stakeholders on system functionalities, operational processes, and enhancements.
- Analyze large inventory datasets using Google Sheets and visualization tools to support data-driven decisions.
- Partner with cross-functional teams to identify improvement opportunities and resolve operational escalations.
Basic Qualifications
- Bachelor's Degree.
- Minimum of 2 years of experience in Supply Chain Planning, Procurement, Engineering, Manufacturing, or New Product Introduction.
- Minimum of 1 year of experience in Project Coordination or Project Management.
- Advanced English
Preferred Qualifications
- Experience managing manufacturing, operations, systems, or data-related projects.
- Strong knowledge of SAP, including Purchase Order lifecycle management and inventory tracking.
- Advanced Google Sheets skills with experience in data analysis, reporting, and dashboard development.
- Ability to quickly learn complex business processes and systems.
- Strong analytical and problem-solving capabilities with exceptional attention to detail.
- Experience working in fast-paced environments with competing priorities and minimal supervision.
- Excellent communication and stakeholder management skills.
- Consulting experience is preferred.
- Experience developing and implementing analytical solutions.
Professional Skills
- Strong project coordination and execution capabilities.
- Ability to gather, analyze, and translate business requirements into technical documentation.
- Effective stakeholder management and cross-functional collaboration skills.
- Proven ability to communicate complex data insights and recommendations.
- Strong risk identification and mitigation capabilities.
- Ability to work independently in ambiguous and rapidly changing environments.
- Experience facilitating training and supporting organizational change management.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
