Senior Scrum Master

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Ready to take your career global?

At Global Payments, the way we build and deliver technology defines how businesses move money across the world. As a Scrum Master, you play a pivotal role in making that delivery faster, smarter and more valuable.

You join a collaborative, high-energy environment where cross-functional teams come together to solve complex challenges and deliver meaningful outcomes. Here, your leadership creates clarity, removes barriers and unlocks the full potential of Agile delivery.

This is your opportunity to shape how teams work, grow and succeed. You will influence culture, strengthen collaboration and drive continuous improvement while working with talented peers who share your passion for innovation and excellence.

In this role, you’ll lead Agile delivery across multiple teams, drive consistent execution of Scrum practices and create an environment where teams thrive. You’ll remove obstacles, accelerate value delivery and shape how we build, deliver and evolve solutions that power the future of commerce.

What you’ll own

• Uses the ability to communicate clearly and concisely to conduct Daily Scrum meetings.  Guides and develops clear Sprint standards while keeping team engaged and on task.  Responsible for enacting Scrum values and practices.   Provides updates on the team's performance, removing impediments that hinder team progress and facilitates Grooming/Refinement, Sprint Planning, Demos, Retrospectives and Daily Standup meetings for the assigned team(s). Guides team to adhere to working agreements, helps to resolve impediments and creates a culture of continuous improvement by fostering empowerment and promoting best practices for platform maintenance and development.  Creates a team environment by establishing trust and transparency through collaboration & communication.

• Promotes a collaborative team environment that fosters creativity and innovation.  Engages team with making appropriate commitments through story selection and task definition; encourages discussion and conflict resolution.  Initiates, builds and maintains positive relationships with IT and internal customers to help facilitate effective completion of project work.

• Partners with the development leads or appropriate team member for capacity planning and resource allocation in Agile tools.  Guards and shields the team(s) from distractions and interruptions from external interferences.

• Coaches teams to break down business requirements into stories and tasks.  Promotes and leads team to continuous improvement of structure, processes and tooling to enable the teams to deliver increased value.  Champions accountability within and outside the team.  Routinely demonstrates a good understanding of the overall business and of the business and technical terms presented.

• Uses strong analytical and problem resolution skills to identify difficult sources of impediments.

What you bring

• Proven experience leading Agile delivery as a Scrum Master or project leader in a technology environment

•  6 Years Relevant Experience

• Strong knowledge of Agile approaches, previous experience with Agile tools and techniques.

• Other Agile project management certifications (CSM, SAFe, PMI-ACP)

• Strong knowledge of Scrum principles and Agile frameworks, with a focus on driving real, measurable outcomes

• Certification as a Certified Scrum Master (CSM) or equivalent Agile credential

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Communication - Has expert communication, collaboration and facilitation skills.

• Managing Multiple Priorities - Has highly developed time management skills to manage competing priorities.  Highly adaptable to changing environment and priorities.

• Issue Resolution - Has highly developed negotiation and conflict management skills to resolve unusual issues within and external to the team.

Our perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits package that recognizes your contribution

• Opportunities to grow your skills and build your career within a global business

• Access to learning, development and on-the-job experiences that expand your expertise

• A supportive, inclusive team environment where your ideas and input matter

• Time to give back through community and charity initiatives

• A global employee assistance programme to support your wellbeing

• Recognition through a global platform that celebrates your achievements

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].