Project Manager - Hitachi Payment Services Pvt. Ltd.

Job Title: Project Manager

Company: Hitachi Payment Services Pvt. Ltd.

Location: Mumbai, India

Salary: As per Industry

Company Overview:

Hitachi Payment Services is a leading payment solutions provider in the country, enabling its customers to grow by offering technology- led cash & digital payment solutions while building a robust payment infrastructure in the country, driving financial empowerment and enabling social change. We cater to customers such as banks, payment aggregators and fintech players who are ready to capture the emerging opportunities in this payments segment.

Position Overview:

We are looking for a proactive and result-oriented Project Manager to support the successful execution of technology-driven payment solutions. This is a client-facing role that involves coordinating with internal teams and customers to ensure projects are delivered on time, within scope, and with high quality.

The ideal candidate should possess excellent communication and stakeholder management skills, a strong problem-solving mindset, and the ability to leverage AI tools to improve project management efficiency. Technical knowledge required for the role will be provided through on-the-job training.

Job Roles & Responsibilities:

• Coordinate and manage multiple projects from initiation to successful delivery.

• Prepare and maintain project documentation, including Project Charters, project plans, status reports, and meeting minutes.

• Develop and track project timelines using Gantt Charts and monitor project progress through Jira.

• Collaborate with cross-functional teams including engineering, operations, QA, and business stakeholders.

• Act as the primary point of contact for customers during project execution and provide regular project updates.

• Identify project risks, resolve issues proactively, and escalate when necessary.

• Ensure project milestones, deliverables, and timelines are achieved.

• Build strong relationships with clients and internal stakeholders.

• Utilize AI tools to improve documentation, create dashboards, generate project insights, automate reporting, and enhance overall project management efficiency.

• Continuously identify opportunities to improve project execution processes.

Skills:

• Strong project coordination and organizational skills.

• Excellent stakeholder and client management abilities.

• Result-oriented with a “can-do” attitude.

• Strong analytical thinking and problem-solving skills.

• Excellent verbal and written communication skills.

• Basic understanding of project management methodologies.

• Working knowledge of Jira.

• Ability to prepare and interpret Gantt Charts and Project Charters.

• Proficiency in Microsoft Excel, PowerPoint, and Microsoft Office.

• Familiarity with AI tools (such as ChatGPT, Microsoft Copilot, Gemini, or similar) for documentation, dashboard creation, reporting, and project management automation.

Experience: 3–4 years of relevant experience.

Education: MBA preferred (Engineering graduates with relevant project management experience are also encouraged to apply)

• Certification in Agile, Scrum, or Project Management is an added advantage.

• Experience in fintech, banking, payment solutions, or IT projects is desirable.

Hitachi Values:

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

• Wa – Harmony, Trust, Respect

• Makoto – Sincerity, Fairness, Honesty, Integrity

• Kaitakusha-Seishin – Pioneering Spirit, Challenge