Supply Chain Fulfillment Consultant

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The Supply Chain Fulfillment Consultant supports the design, execution, and improvement of fulfillment strategies that enhance operational performance, customer satisfaction and reliability, and cost efficiency. As a subject matter expert, this role partners with Distribution, Transportation, Merchandising, Technology, and Operations teams to implement scalable, data-driven solutions. The Consultant drives process improvements, manages project execution, and ensures consistent adoption of best practices and technologies across the supply chain network.

What You Will Do

• Lead the development and execution of fulfillment process improvements and tools that improve customer reliability, enhance efficiency and service levels.
• Partner cross-functionally to deliver projects and solutions that improve customer promise, optimize product flow and reduce operational costs.
• Analyze operational data and performance metrics to identify improvement opportunities and provide actionable recommendations.
• Manage fulfillment-related projects from planning through implementation, ensuring objectives and timelines are met.
• Apply data-driven insights to evaluate current vs. future state processes and quantify performance impact.
• Provide guidance and support to fulfillment teams in resolving operational challenges.
• Develop and maintain fulfillment policies, procedures, and process documentation.
• Support change management and communication plans to ensure successful adoption of new fulfillment processes and technologies.

Minimum Qualifications

• Bachelor’s degree Business, Supply Chain, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 10+ years of overall experience supply chain, fulfillment, or operations with a focus on process improvement and project delivery.
• 5-7 years demonstrated experience leading cross-functional initiatives and managing multiple priorities
• 5-7 years proven ability to analyze data and performance metrics to drive operational decisions
• Experience coordinating timelines, resources, and deliverables across teams
• Strong analytical and problem-solving skills with a focus on operational excellence
• Proficiency with supply chain management or fulfillment systems and reporting tools
• Excellent communication, stakeholder management, and presentation abilities
• Solid understanding of project management principles and methodologies
• Ability to influence without authority in a collaborative, fast-paced environment

Preferred Skills/Education

• Experience in retail or omnichannel fulfillment operations
• Knowledge of service provider management or dispatch scheduling systems
• Project Management or Lean Six Sigma certification

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.  

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.