Product Manager - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs.

This individual will need strong Product Management skills. This position is responsible for maturing the Data Quality Center of Excellence & refining the multi-year product strategy and capabilities roadmap.

Responsibilities:

• Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
• Communicates the program vision and roadmap to stakeholders, product owners and the teams
• Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
• Provides input into defining business capabilities and aligning them to products or creating new products to support them
• Ensures product availability by partnering closely with demand and capacity teammates
• Develops business cases for new products and additional features for existing products
• Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
• Partner with Internal Audit, Risk, and Compliance teams to support audits, regulatory exams, and ongoing monitoring, including preparation, validation, and timely submission of product and control evidence. Collaborates with vendor partners to ensure alignment and optimal performance.
• Works collaboratively with Technology Managers to drive product strategy and to ensure delivery within budget.  Supports forecasting, funding requests, vendor cost management, and cost optimization for Data Quality platforms.
• Provides information on product trends and user needs to Technology teams leveraging knowledge of product functionality, marketplace trends, and the Data Quality solutions landscape
• Identifies opportunities to streamline or enhance product offerings to fit tenant's existing and future needs and support continued adoption and operational excellence
• Manages risk through implementing and monitoring effective controls in partnership with key support partners
• Contributes to build vs. buy decisions, and tool rationalization strategies.
• Define, track, and report product value metrics. Establish OKRs and KPIs aligned to enterprise data quality objectives.
• Drives cross-functional leadership and execution horizontally, and coordinates with key support partners to improve speed of delivery and strategy adherence.
• Partner with Internal Audit, Risk, and Compliance teams to support audits, regulatory exams, and ongoing monitoring, including preparation, validation, and timely submission of product and control evidence.  Collaborates with vendor partners to ensure alignment and optimal performance.
• Optimize the tenant experience by continuous assessment and oversight of the E2E tenant lifecycle from onboarding to execution and support

Required Qualifications:

• Demonstrated strategic planning/product management skills
• Strong analytical skills with breadth of view
• 7+ years of relevant experience
• Experience in senior stakeholder management

Skills:

• Financial Management
• Influence
• Solution Delivery Process
• Stakeholder Management
• Technical Strategy Development
• Agile Practices
• Analytical Thinking
• Result Orientation
• Risk Management
• Business Acumen
• Business Case Analysis
• Data Management
• Solution Design
• Vendor Management
• Collaboration
• Executive Presence
• Oral and Written Communication
• Presentation Skills
• Problem Solving
• Attention to Detail
• Continuous Improvement
• Influence
• Product Management
• Strategic Thinking
• Business Analytics
• Innovative Thinking
• Process Management
• Reporting

Shift:

1st shift (United States of America)

Hours Per Week: 

40