Sales Support Administrator

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

As a Sales Support Administrator, you’ll be the go‑to person for creating accurate, timely pricing quotes that help our teams win business. You’ll work closely with account managers, vendors, and partners — helping them get the right information, at the right time, to move deals forward. This role is perfect for someone who loves administration, enjoys building strong working relationships, and wants to grow their career within the dynamic world of IT and cybersecurity. 

If you enjoy working with people, solving problems, and keeping everything running smoothly behind the scenes, then this could be the perfect role. 

As the Sales Support Administrator, you will play a vital role in our quoting process by: 

• Preparing accurate, competitive quotes for cybersecurity products and services 

• Interpreting price lists, discounts and special pricing agreements 

• Ensuring quotes match vendor licensing rules, subscription terms and renewal structures 

• Keeping quote documentation organised and up to date in CRM and quoting tools 

• Working with account managers to understand deal requirements and deadlines 

• Recommending the best product options or bundles where appropriate

• Responding to pricing requests and helping complete RFQs or quote revisions 

• Coordinating with vendors to secure special pricing, approvals or promotions 

• Verifying product SKUs, pricing, licensing and stock availability before issuing quotes 

• Checking inventory levels and confirming delivery times for products 

• Liaising with supply chain teams and vendors on lead times and logistics 

• Supporting improvements to templates, workflows and quoting processes 

• Completing general administrative tasks to keep the team running smoothly 

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Sales Support Specialist, will: 

• Experience in an administrative, sales support or customer service role 

• A keen eye for detail and a passion for accuracy 

• Strong organisational skills and the ability to manage multiple tasks at once 

• Great communication skills and confidence working with internal teams and partners 

• An interest in IT or cybersecurity (knowledge is a bonus, but curiosity is enough!) 

• A logical approach to understanding pricing, licensing or technical information 

• Familiarity with CRM systems, ERP tools, quoting software or Microsoft Excel 

• Experience checking stock, pricing or supplier information (advantageous but not essential) 

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

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