Senior Officer, Human Resources

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Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

Human Resources Operations

# of Open Positions:

1

Faculty/Service - Department:

HR, Administrative Services

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/08/20

Applications must be received BEFORE (YYYY/MM/DD):

2026/08/31

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$68 149,00 - $86 083,00

Position Purpose:

Ensures implementation and smooth operations of various HR processes and activities, including client service, recruitment and hiring, payroll verification, classification, onboarding and integration of new staff, performance evaluation management, and HR information system and database administration. Ensures policies, practices, timelines and procedures in place are communicated and applied, while explaining and advising on HR policies and the different collective agreements applying to support staff.

In this role, your responsibilities will include:

• Managing HR-related operations: Co-ordinates and ensures smooth operation of administrative processes related to recruitment and hiring, including posting positions, screening applicants, organizing interviews, and onboarding and integrating new recruits. Provides administrative oversight of the staff life cycle, including probationary periods, performance management, leaves and departures. Working with the HR generalist, administers the Work-Study Program, including drafting and monitoring student contracts, to meet offices’ operational needs. Identifies and analyzes operational issues, and then recommends and implements appropriate solutions to increase process efficiency and effectiveness and improve service quality.
• Information and client service: Informs and assists supervisors and support staff of various offices regarding HR-related questions, activities and processes, including issues concerning hiring, payroll, benefits, leave management, performance evaluation and professional development. Handles HR-related requests made by email, in person, by phone or through the HR information system (Workday).
• Application of policies and regulations: Serves as a resource person on interpreting and applying collective agreements as well as University HR policies and procedures affecting support staff, including SSUO and PIPSC members, managers, non-unionized staff, casual staff and students participating in the Work-Study Program. Determines appropriate job category and status at the time of hiring, to ensure accurate coding of files and eligibility regarding applicable employment conditions.
• Compensation and payroll: Handles contract requests and confirms information needed to draft job offer letters, according to staff group. Initiates, enters and monitors hiring processes in the payroll system, meeting strict deadlines and ensuring compliance with current policies and limiting administrative consequences for staff members concerned, such as continuous service, compensation and benefit issues. Verifies salary adjustments and retroactive payments stemming from ratification of collective agreements. Verifies payroll as well as data related to compensation and support staff positions. Liaises with the Faculty finance team and payroll services to report errors or anomalies observed and have them corrected
• Report production: Extracts material and analyzes reports, both simple and complex, produced according to a fixed operational schedule or in response to one-time needs, to support ongoing HR activities as well as managers’ decision-making with regard to the strategic goals of various offices (reports concerning probationary period monitoring, end or renewal of contracts, salary adjustments, absences, demographics, etc.).
• Liaison: Communicates and works closely with HR generalists, the finance team, the talent acquisition section, international employment and immigration services, supervisors and staff, to ensure information circulation, contract and payroll-related information validation and efficient file processing.
• File and system management: Serves as a resource person and expert on HR management applications and systems, including Workday and performance management tools, to help staff use them and further best practice adoption. Updates internal procedures related to processes and systems in use. Updates staff files through an effective digital or hard copy classification system that is secure and meets confidentiality of personal information requirements.
• Special projects: Acts as a change agent, contributing to special projects on implementing, harmonizing and promoting HR initiatives, procedures and internal practices.

What you will bring:

• In-depth knowledge of administrative and HR management principles, normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experience

• Three years’ experience in a similar position

• Bilingualism — English/French (spoken and written)
• Experience in explaining and applying policies and regulations

• Experience in working in a unionized environment and interpreting collective agreements

• Experience in preparing reports and in analyzing and managing data

• Knowledge of computer systems and software, including financial systems, spreadsheets, databases, the internet and email

• Ability to produce high-quality work under pressure while meeting strict deadlines

• Excellent interpersonal and communication skills

• Strong organizational skills

• High level of discretion in handling confidential documents and information

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.