Job Posting Title:

Senior Salesforce Developer

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

The Senior Salesforce Developer is a hands-on software developer responsible for designing, building, testing, deploying, and supporting custom and standard solutions across Dell Medical School’s Salesforce ecosystem. Working in partnership with the Senior Salesforce Engineer and business, data, security, and delivery teams, this role translates complex healthcare, fundraising, constituent-engagement, and analytics requirements into secure, scalable applications.

The position develops production-quality Apex, Lightning Web Components, integrations, automation, and data solutions across Salesforce Nonprofit Cloud, Data Cloud with Marketing Cloud Next, and Health Cloud. The developer applies disciplined software engineering practices, including source control, automated testing, code review, documentation, and secure handling of PHI/PII, while implementing new Salesforce solutions and improving platform reliability and user experience.

Purpose

The Senior Salesforce Developer designs, develops, tests, deploys, and supports production-grade solutions across the Salesforce ecosystem. This role provides advanced hands-on Salesforce development using Apex, Lightning Web Components, integrations, APIs, automation, and data technologies while supporting Salesforce Nonprofit Cloud, Data Cloud with Marketing Cloud Next, and Health Cloud.

The position partners with technical and business stakeholders to translate complex requirements into secure, scalable, maintainable solutions while applying software engineering, DevOps, testing, documentation, privacy, and security best practices.

Responsibilities

Salesforce Application Development

• Design, develop, test, and maintain production-grade Apex classes, triggers, batch and queueable jobs, scheduled processes, platform event handlers, and reusable service-layer components.

• Build accessible, responsive Lightning Web Components and scalable, performant Apex using secure client-server communication patterns.

• Create comprehensive unit and integration tests.

• Refactor legacy Visualforce, Aura, Apex, and automation where appropriate; document design decisions and reduce technical debt without disrupting critical operations.

Cloud Solution Delivery: Nonprofit Cloud, Data Cloud & Health Cloud

• Develop and extend Salesforce Nonprofit Cloud capabilities supporting fundraising activities.

• Support Data Cloud ingestion, data streams, mappings, segmentation, and activation, and troubleshoot data quality and harmonization issues.

• Support Marketing Cloud Next activation and segmentation responsibilities when appropriate.

• Build Health Cloud solutions supporting outreach to patients, providers, and care teams and supporting service coordination while protecting PHI and PII.

• Partner with the Senior Salesforce Engineer on scalable solution design.

Integrations, APIs & Data Engineering

• Develop and support REST and SOAP integrations, Apex callouts, named and external credentials, platform events, Change Data Capture, middleware connections, and secure file-based exchanges.

• Design reliable integration behavior, including authentication, idempotency, retries, error queues, monitoring, reconciliation, and operational support procedures.

• Write efficient SOQL and SOSL and support high-volume data loads, migrations, transformations, deduplication, and archival while maintaining referential integrity and auditability.

• Collaborate with enterprise data, analytics, integration, and security teams on canonical models, Data Cloud pipelines, BI/MDM connections, and interface contracts.

DevOps, Quality Engineering & Release Delivery

• Use Salesforce DX, version control, package or metadata deployment approaches, and CI/CD pipelines for releases.

• Participate in estimation, technical design, peer code review, static analysis, automated testing, regression testing, defect triage, and release validation.

• Diagnose performance, automation, integration, sharing, and data issues using logs and platform monitoring; perform root-cause analysis and implement durable fixes.

• Maintain technical documentation, release notes, runbooks, dependency maps, and support handoffs.

• Contribute to coding standards and reusable development patterns.

Technical Collaboration & Support

• Work within an Agile delivery team to refine requirements, define acceptance criteria, demonstrate completed solutions, and communicate technical tradeoffs to technical and non-technical stakeholders.

• Provide advanced production support and participate in planned after-hours release windows or critical incident response as needed.

• Mentor developers and administrators through pairing, code reviews, documentation, and practical guidance on secure Salesforce development.

Marginal or Periodic Functions

• Build prototypes or technical spikes to evaluate Salesforce releases, new platform capabilities, AppExchange products, and integration approaches.

• Support access reviews, security assessments, audit evidence collection, disaster-recovery exercises, and remediation of code or configuration vulnerabilities.

• Assist with production data corrections, deployment coordination, environment refreshes, and post-release validation.

• Contribute to project planning, vendor technical reviews, and statements of work when development dependencies or estimates are required.

• Create knowledge-transfer materials and provide technical enablement for administrators, analysts, support teams, and super users.

Knowledge, Skills, and Abilities

Technical Learning / Functional/Technical Skills

• Advanced Apex development, including triggers, classes, interfaces, asynchronous processing, callouts, platform events, security enforcement, and test automation.

• Advanced Lightning Web Components development using modern JavaScript with consideration for accessibility, performance, and user interface design.

• Hands-on implementation experience with Salesforce Nonprofit Cloud, Data Cloud, and Health Cloud, including core data models, security considerations, and extension patterns.

• Strong knowledge of SOQL/SOSL, Salesforce APIs, integration patterns, Salesforce DX, Git, CI/CD, metadata deployment, debugging, and platform limits.

• Working knowledge of declarative Salesforce capabilities necessary to integrate custom code with platform configuration.

Decision Quality

• Select appropriate synchronous or asynchronous patterns and balance custom code, declarative tools, managed products, and external services.

• Anticipate governor limits, data volume, concurrency, security, maintainability, and failure modes before implementation.

• Use evidence from logs, testing, monitoring, and user impact to prioritize and resolve defects.

Collaborates

• Partner effectively with the Senior Salesforce Engineer, product owners, administrators, data engineers, integration teams, security, compliance, vendors, and operational stakeholders.

• Participate constructively in design and code reviews, incorporate feedback, and clearly explain technical choices.

• Translate business workflows into implementable stories, technical designs, and acceptance criteria.

Manages Complexity

• Break complex, cross-cloud requirements into modular components with clear boundaries, dependencies, and test strategies.

• Analyze multi-system data flows, identity resolution, event-driven processes, API contracts, and high-volume data behavior.

• Maintain reliable solutions across multiple environments, release trains, and integration dependencies.

Ensures Accountability

• Own code quality and delivery outcomes from design through production support and follow through on defects, documentation, and operational readiness.

• Meet security, privacy, accessibility, testing, and change-control requirements and raise risks early.

• Provide transparent estimates, status updates, dependencies, and technical risks to delivery partners.

Business Acumen

• Understand nonprofit fundraising and program operations, healthcare workflows, constituent or patient engagement, and the responsible use of unified customer data.

• Balance mission impact, user experience, compliance, delivery speed, licensing cost, and long-term maintainability.

• Recognize how data quality, consent, privacy, and system reliability affect operational and clinical-adjacent outcomes.

Communicates Effectively

• Produce concise technical designs, diagrams, code comments, release notes, runbooks, and incident findings.

• Explain complex development topics, risks, and tradeoffs in language appropriate for engineers, leaders, and business users.

• Communicate clearly during releases and incidents and document decisions for auditability and knowledge continuity.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.

• Six years of professional software development experience, including at least four years of hands-on Salesforce development using Apex and Lightning technologies and at least two years delivering complex enterprise Salesforce solutions.

• Production implementation experience with Salesforce Nonprofit Cloud, Data Cloud, and Health Cloud.

• Experience with Salesforce integrations, including APIs, Apex, and SOQL.

Equivalent education and experience may be substituted.

Preferred Qualifications

• Experience supporting Salesforce in healthcare, higher education, philanthropy, fundraising, or nonprofit program environments.

• Master’s degree in Business Administration or a related field.

• Salesforce Certified Developer or Administrator.

• Experience with Salesforce Health Cloud and Salesforce Nonprofit Cloud.

Licenses/Registrations/Certifications

Required

• None specified in the finalized JD.

Preferred

• Salesforce Platform Developer I.

• Salesforce Platform Developer II.

• Salesforce JavaScript Developer I.

• Salesforce Data Cloud Consultant.

• Salesforce Nonprofit Cloud Consultant.

• Salesforce Health Cloud Accredited Professional or equivalent role-relevant credential.

Salary Range

$99,139+ depending on qualifications

Working Conditions

• Standard office equipment.

• Repetitive use of a keyboard.

• This position is designated as remote.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section, where you may upload multiple files. Before submitting your online job application, ensure that all Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current University employees and contingent workers: As a current university employee or contingent worker, you must apply within Workday by searching Find UT Jobs. Log in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu, and update your Professional Profile before applying. This information will be pulled into your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions to upload any additional Required Materials noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.