- Location
- Newcastle, Australia
- Type
- Full-time
- Department
- Sales
- Closing date
- Today
- Source
- Workday
Description
At KONE, we bring buildings to life.
Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.
About the Role
As a Sales Support Specialist, you will be the first point of contact for customers across Australia and New Zealand, playing a pivotal role in lead qualification, customer engagement, and data accuracy.
You will be working in a structured phone based sales environment supporting core sales processes and contribute to improved sales efficiency through high‑quality customer interactions and accurate documentation. This role will be developed into an end to end sales position.
Key Responsibilities
Initiate outbound telephone contact with customer representatives
Qualify and assess leads and record the status of customer relationships
Capture, update, and correct customer data in Salesforce
Manage the centralised sales inbox
Perform general sales support and administrative tasks
Support sales teams through high‑quality lead qualification
About You
Some sales, account management or customer‑facing experience preferred
Confident telephone manner with strong communication skills
Strong attention to detail
Experience with Salesforce (preferred but not essential)
Keen to develop your sales skills into a long term sales career
Why Join Us?
Competitive salary package with performance incentives.
Gateway role with development opportunities into broader sales careers
Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space
Grow with comprehensive learning and development programs covering a wide range of professional skills
Ready to take the next step?
Joining KONE means becoming part of a diverse and inclusive team that values growth, sustainability, and making cities better places to live.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
