Sales Support Specialist

Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #LI-onsite

This role is contributing to the Automation Business in Energy division at Bangalore, India.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.

• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.

• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).

• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

• You have 8–10 years of hands-on experience in preparing bids, estimations, and commercial proposals within Process Automation, Process Safety, SCADA, RTUs, and PLCs.

• You are highly skilled in understanding and interpreting customer specifications, technical requirements, and project requirements.

• You have established experience in reading, analyzing, and responding to Indian Government RFQs and tender requirements.

• You have a Bachelor’s degree in Engineering (BE/B.Tech) in Instrumentation, Electrical, or Electronics & Communication Engineering.

• You demonstrate strong communication, coordination, and analytical skills, with the ability to effectively interact with customers and internal stakeholders.

• You are at ease communicating professionally in English

More About us:

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.