Marketing Specialist I

Description

LITTLE CREEK CASINO RESORT VISION AND MISSION EXPECTATIONS:

Little Creek Casino Resort Team Members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.

SUMMARY:

The Marketing Specialist I serves as the operational backbone of the marketing department, responsible for coordinating campaigns, promotions, and cross-functional workflows. This role ensures all marketing initiatives are executed efficiently, on time, and aligned across departments.

This is an entry-level marketing operations role, focused on execution, organization, and communication rather than strategy ownership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate marketing projects from intake through execution, ensuring deadlines, approvals, and deliverables are met. 
• Manage and maintain the marketing calendar across campaigns, events and promotions
• Route creative requests and ensure proper communication between marketing, design, database and vendors
• Track project status and identify potential delays or gaps in execution
• Support execution of promotions, events and initiatives across the property
• Coordinate logistics including materials, signage and internal communications
• Provide on-site event support (setup, coordination, guest engagement)
• Ensure all materials are properly distributed and displayed
• Coordinate campaign elements across teams to ensure alignment
• Support database and marketing teams with campaign setup and execution
• Serve as a liaison with internal departments and external vendors
• Assist with documentation, compliance, and communication of promotional rules and procedures
• Ensure marketing materials, signage, and collateral are properly distributed and displayed for promotions and events.
• Maintain confidentiality and uphold LCCR’s “7 Waterways” of guest service standards.
• Perform other duties as assigned to support marketing department goals.

ESSENTIAL BEHAVIORAL EXPECTATIONS

• Maintain confidentiality.
• Accountable to team members and the organization, for example, attends all meetings and trainings.
• Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe.
• Operate within the parameters of the Little Creek Casino Resort Human Resources’ policies, departmental policies, and all other applicable regulations.
• Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR).
• Perform other work-related duties as assigned to support the success of LCCR.
• Learn and implement LCCR’s “7 Waterways” of best guest practices.
• Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management.
• Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests. 
• Uphold LCCR values of focusing on engagement, strengths, and emotional intelligence.

PERSONAL COMPETENCIES

We foster a team-oriented environment at LCCR and depend on the Marketing Specialist to represent our enterprise in a courteous and professional manner with special attention to detail and cultural sensitivity.

Project Management: Ability to handle multiple projects simultaneously, understanding project details and ensuring timely completion.

Stakeholder Collaboration: Effective at fostering relationships with various departmental heads, vendors, and external partners. Ability to work collaboratively and influence others.

Communication Proficiency: Ability to communicate clearly and persuasively, both verbally and in writing. Proficiency in conveying complex concepts and ensuring understanding across various stakeholders.

Customer-Centric Focus: A customer-centric mindset is crucial for understanding the needs and preferences of the target audience. The Marketing Events and Promotions Specialist should be able to empathize with customers, gather feedback, and tailor marketing efforts to enhance the customer experience.

S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL

DUTIES AND RESPONSIBILITIES:

Responsible for Internal Control and Compact compliance regarding Casino Operations and ensure compliance with regulations of the Tribal Gaming Commission.

SUPERVISORY RESPONSIBILITIES

N/A

Requirements

QUALIFICATIONS:

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Language Skills:

• Exceptional verbal communication skills, excellent interpersonal skills inclusive of patience, tact and respectful workplace behavior.  
• Attention to details, research, and follow-up with ability to effectively establish priorities and meet deadlines.  
• Employees must be able to function in a cordial but extremely stressful environment and interact as a Team Member.  
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  
• Ability to write reports, business correspondence, and procedure manuals.  
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:                

• Ability to work with mathematical concepts such as probability and statistical inference. 
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.      

Reasoning Ability:   

• Ability to define problems, collect data, establish facts, and draw valid conclusions.  
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills:  
•  Proficient in PC based computer systems, including Microsoft Office products, Word, Excel,
• Power Point, Windows, Database applications, spreadsheet development, mainframe applications, etc.

Education and/or Experience:

• High School Diploma or GED required. 
• Bachelor’s degree in Marketing, Communication, Business Administration, or related field preferred.
• At least two years’ experience in marketing and/or promotions planning and execution; preferred. 
• A combination of education and experience may be considered.

Certificates, Licenses, Registrations:

• Gaming License issued from the Squaxin Island Gaming Commission 
• Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• The employee must frequently lift and/or move up to 35 pounds.
• Must be able to frequently sit, stand, and walk.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.