- Location
- DAMANSARA SPECIALIST HOSPITAL 2, Malaysia
- Type
- Full-time
- Department
- Finance
- Experience
- 2+ years
- Source
- Workday
Description
Job Description:
- Enter all charges related to patient treatment accurately into the Hospital Information System.
- Coordinate with clinical and support departments to ensure all services and charges are captured before patient discharge.
- Verify the accuracy and completeness of inpatient billing prior to bill finalisation.
- Generate patient bills and ensure the correct debtor codes and bill types are assigned.
- Process and submit e-Invoices in accordance with Group e-Invoicing procedures.
- Ensure all electronic billing (e-Billing) submissions are completed accurately and submitted to the respective payors within the required timelines.
- Respond to billing and charge-related enquiries from patients, insurance companies, and corporate clients in a professional and timely manner.
- Verify and reconfirm all Guarantee Letters (GL), including validity periods, coverage limits, and approved benefits before bill finalisation.
- Arrange deferred payment agreements for eligible patients following approval from authorised personnel.
- Obtain approval in accordance with the Limit of Authority (LOA) when patients are discharged before the Final Guarantee Letter (FGL) is issued.
- Prepare and process bill adjustments, credit notes, and debit notes in accordance with hospital policies and approval procedures.
- Submit completed inpatient bills to the Billing Supervisor daily and hand over bills requiring further review to the Case Review Department.
- Ensure timely bill completion and submission to support efficient revenue collection and minimise outstanding receivables.
- Maintain accurate billing documentation and records in compliance with hospital policies and audit requirements.
- Perform any other duties and responsibilities assigned by Management.
- Comply with all hospital policies, Standard Operating Procedures (SOPs),Group guidelines, and instructions issued by the organisation and Head of Service
Requirements:
Education:
- Minimum SPM or Diploma
Knowledge and Experiences:
- Minimum 2 years relevant experience in hospitality environment.
- Excellent interpersonal & communication skills.
- Excellent in both written and verbal (Bahasa Malaysia/English)
- PC Literate
Special skills required
- A self-starter with initiative and ability to work independently.
- Effectively interacts at all levels.
- Works beyond normal hours in support of projects or other assignments.
- High level of integrity, honest, trustworthy and able to maintain confidentiality.
- All duties are performed in a warm and courteous manner.
Personal attributes
- High level of integrity, honesty, trustworthiness, and ability to maintain confidentiality.
Skills
Compliance
