Customer Service Intern

SUMMARY OF THE ROLE

As an Intern, you will support the team by performing assigned tasks within the agreed internship period and contributing your skills and knowledge to the function.

This role is based in Addis Ababa and reports to the Sales Manager.

Responsibilities:

• Carry out assigned and agreed tasks and activities to achieve the internship's purpose.

• Communicate and interact with the manager and/or internal sponsor.

• Communicate and cooperate in a way which contribute to a positive and collaborative work environment.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What We Look For

Qualification

• Bachelor's degree in any field of study.

Competence Requirements

• Acts on own initiative, makes things happen and accepts responsibility for the results

• Builds a useful network of contacts and relationships and utilizes it to achieve objectives

• Understands the organization's informal rules and structures and utilizes political processes effectively to get things done

• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively

• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high-quality results

What We Offer

• Competitive compensation and benefits

• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.

• Career development opportunities across multiple disciplines and geographies

• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores

• A supportive and inclusive company culture where you can be your authentic self

• A focus on having fun together through team buildings and social activities

POSITION INFORMATION

Company:

Jotun Ethiopia Paint Manufacturing PLC

Contract Type:

Fixed Term (Fixed Term)

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

11.08.2026

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

As a 100% subsidiary under Jotun Group, Jotun Ethiopia Paint Manufacturing PLC. was established in 2020. It has since become one of the fastest growing company within MEIA (Middle East India and Africa) Region. By investing in an advanced paint production plant, and building a highly competent and motivated team locally, we aim to strengthen Jotun’s leading position in Ethiopia as well as in East Africa, through our very ambitious market development plans which are focusing on Quality, Profitability, Innovation and Corporate Values.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.  

If you think that this role is what you could be doing next, apply now!