- Location
- New York, New York, United States
- Department
- Product Solutions
- Seniority
- Manager
- Experience
- 4+ years
- Source
- Greenhouse
Description
About Unframe
Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.
Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally
About the role
This role sits on the front line: you engage directly with enterprise clients, lead discovery to uncover core business challenges, and design and ship tailored AI solutions built on Unframe's platform. You own the work end-to-end, serving as the primary point of contact from the initial conversation through to final deployment.
This is a hands-on builder role. You will define solution specifications for complex customer problems, write the technical requirements that bring them to life, and deliver high-impact work under real enterprise timelines in evolving environments.
What you’ll do
- Lead Enterprise Discovery: Conduct discovery sessions directly with enterprise clients to map workflows, uncover business challenges, and distinguish surface-level requests from fundamental operational needs.
- Design & Spec AI Solutions: Translate customer problems into structured solution plans on Unframe's platform. Write detailed specs and define prompt and context structures, owning the complete solution design.
- Drive End-to-End Delivery: Collaborate with engineers and AI specialists to deliver solutions on target. Prioritize requirements, manage tradeoffs across speed, stability, and scope, and maintain client relationships throughout delivery.
- Represent the User & Platform: Act as the voice of enterprise operators and domain experts while collaborating with the Platform team to identify reusable product patterns.
What we’re looking for
- 4+ years of experience in product management or technical delivery roles, with a proven track record working alongside engineering teams on complex, fast-paced technical products.
- Hands-on AI Fluency: Direct experience building with LLMs, including writing prompt structures, defining context and output constraints, and managing model uncertainty in a shipped product or working prototype.
- Customer-Led Discovery: Proven experience leading consultative conversations with enterprise buyers and operators to surface unstated needs and translate them into clear solution scope.
- Problem-to-Solution Design: Ability to start from a raw business problem without existing features for reference, defining exactly how an AI solution should function and writing precise specs for build teams.
- Complex Delivery Execution: Experience shipping AI-powered features under tight timelines, managing evolving requirements, and documenting strategic tradeoffs.
- Builder Orientation: Driven by creating customer-facing solutions rather than simply managing traditional roadmaps or processing requests.
- Core Competencies: Strong written communication, systems thinking, high attention to detail, fluent English (written and verbal), and the ability to navigate multi-faceted projects.
Why join us
At Unframe, you’ll help build AI systems that are already delivering real value to global enterprises - not prototypes, demos, or side projects.
You’ll work with exceptional teammates, collaborate directly with top-tier customers, and have real influence over both the solutions we ship and the evolution of our platform. This is a hands-on, high-impact role where product thinking, technical depth, and creativity come together.
If you enjoy solving hard problems, moving fast, and building practical AI products that actually make it to production - we’d love to meet you.