Health and Safety Manager

About the Role

The CHANEL Health & Safety (H&S) team’s purpose is to support Chanel’s growth plans through the delivery of best-in-class Health, Safety, and Wellbeing experience for our Employees, Customers and Business Partners.

The Manager, Health & Safety for Taiwan will serve as the strategic H&S Business Partner and subject matter expert, accountable for shaping, leading, and embedding a comprehensive Health, Safety, and Wellbeing strategy across all Chanel sites in Taiwan. This role provides senior-level leadership to strengthen governance, regulatory compliance, risk management, and continuous improvement, while influencing leaders and teams to advance a proactive safety culture. The successful candidate will work closely with Taiwan leadership, business functions, and North Asia & SEAA Health & Safety Team to translate regional priorities into locally effective strategies, standards, and sustainable practices.

Job Mission

• Serve as the appointed OSH Management Specialist for Chanel Taiwan, in accordance with the Taiwan Occupational Safety and Health Act and provide oversight of statutory H&S obligations.

• Lead the development and execution of Taiwan’s Health, Safety, and Wellbeing strategy in alignment with regional H&S priorities, business objectives, and local H&S regulatory requirements.

• Act as a trusted advisor to Taiwan leadership and business functions on H&S governance, H&S risk management, H&S regulatory compliance, and wellbeing priorities.

• Lead the implementation and continuous improvement of H&S programs, SOPs, training, management systems, and assurance processes across retail locations, distribution centers, offices, events, and other facilities in Taiwan.

• Evaluate and close health and safety compliance gaps by establishing clear action plans, governance routines, and accountability with business stakeholders.

• Build capability across the organization by partnering with divisions and functions to appoint, train, and guide H&S Committee, First Aiders, Emergency Responders, and other site-level H&S roles.

• Provide oversight of H&S risk identification, assessment, mitigation, and effectiveness control for retail operations, distribution centers, events, and other Chanel facilities in Taiwan.

• Lead Taiwan’s contribution to the ISO 45001 certification roadmap, including standards development, procedure implementation, H&S internal audits, readiness reviews, and certification-related activities.

• Plan, manage, and monitor the Taiwan H&S budget, ensuring resources are allocated effectively to priority programs, projects, and risk reduction initiatives.

• Oversee incident reporting, investigation quality, root cause analysis, corrective action governance, and trend analysis to prevent recurrence and strengthen organizational learning.

• Set and monitor H&S objectives, KPIs, and performance dashboards in alignment with North Asia & SEAA H&S teams, providing timely insights and recommendations to senior stakeholders.

• Lead H&S audits, inspections, assessments, and management reviews to drive continuous improvement and ensure the effectiveness of the H&S Management System.

• Lead emergency preparedness and response governance in partnership with North Asia & SEAA H&S team and local stakeholders, including drills, rehearsals, response plans, and employee awareness initiatives.

• Collaborate with key stakeholders, including Facilities, P&O, ICRM, Retail, DC, and RC representatives, to collectively raise H&S standards across the workplace. 

• Serve as the point of contact for Health and Safety in Taiwan, representing Chanel in discussions with external partners, vendors, consultants, and regulatory bodies on H&S-related matters.

Required Competencies

• Strong understanding of Taiwanese health and safety legislation, ISO 45001 standards, H&S governance, and management systems, with the ability to interpret requirements and provide practical, business-focused direction.

• Proven ability to influence senior stakeholders, partner with business leaders, and drive accountability for health, safety, wellbeing, and risk management outcomes.

• Strategic mindset with strong execution discipline, able to translate regional priorities and regulatory requirements into effective local plans, governance routines, and measurable outcomes.

• Strong judgment, problem-solving, and decision-making capability, with the ability to manage complex issues, competing priorities, and cross-functional dependencies.

• Excellent communication, facilitation, and change management skills, with the confidence to engage, coach, and influence stakeholders at all levels.

• Demonstrated leadership maturity, resilience, and ability to work independently while building trusted partnerships across local, regional, and external stakeholder groups.

Work Experience and Education

• Bachelor’s degree in occupational health & safety management, engineering, environmental health, or a related field; postgraduate qualification or relevant professional certification is preferred.

• Minimum of 10 years of experience in health and safety management within large, complex organizations with multiple locations in Taiwan.

• Possession of an Occupational Safety and Health Management Specialist certificate is required.

• Professional certification or accreditation from internationally recognized H&S organizations (e.g., BCSP, NEBOSH, IOSH) is advantageous.