Analyst - Global Client Partnerships

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

The Analyst, Global Client Partnerships supports strategic client coverage by developing account intelligence, preparing executive briefings, coordinating pursuit support, and connecting teams across markets and service lines. The Analyst will work closely with the Senior Managers, Senior Managing Director and other team members to ensure alignment with the firm's overall business objectives. Responsibilities include but are not limited to:

 

• Prepare and update account summaries, executive briefings, client meeting materials, account planning documents, presentations, and leadership updates.
• Support GCP leaders in developing and executing strategic account plans by gathering client and market intelligence, tracking relationship activity and opportunities, preparing planning materials, and coordinating follow-up across internal teams.
• Conduct market analysis to identify trends and opportunities for growth.
• Coordinate pursuit support by gathering input from relevant internal teams, organizing materials and information, tracking deliverables, and helping ensure timely follow-through.
• Connect colleagues across markets, regions, and service lines to support coordinated client engagement and share relevant account information.
• Coordinate client meetings and engagement activities, including agendas, briefing materials, notes, action items, and follow-up.
• Gather and synthesize client feedback and relationship insights to support account planning, identify engagement opportunities, and inform service improvements.
• Maintain accurate account records, including client contacts, relationship maps, meeting activity, account priorities, opportunities, and follow-up items.
• Prepare recurring account activity reports, dashboards, and KPI updates.
• Use ChatGPT and other approved AI tools to support research, synthesize documents and meeting notes, analyze information, and improve repeatable workflows.

Qualifications

Minimum Requirements include:

 

• Bachelor’s degree in Business Administration, Communications, Data Analytics, Economics, or a related field from an accredited institution required.
• 2+ years of experience in business operations, client or account support, business development, data analysis, or a related role.
• Proficiency in Microsoft Office.
• Experience with Salesforce and research or reporting platforms such as CoStar, LinkedIn Sales Navigator, and Power BI.
• Demonstrated skill with ChatGPT and other generative AI tools, including writing effective prompts, evaluating outputs, verifying facts, and using tools responsibly with sensitive information.
• Strong written and verbal communication skills, including the ability to synthesize information and prepare clear, polished materials for senior stakeholders.
• Strong organization, attention to detail, prioritization, and follow-through, with the ability to manage multiple deadlines and work independently and collaboratively.
• Sound judgment when handling client information, internal data, and AI-generated content.

Closing

At Hines, we believe the built world is ultimately about people. As one of the world’s largest privately held real assets firms, we bring nearly seven decades of investment, development, and management experience to work that shapes cities and communities around the world.

Our people make that possible. Across 29 countries, more than 4,600 colleagues bring different perspectives and expertise to Hines, with opportunities to take on meaningful responsibility, learn from leaders across the business, and build a career with room to evolve. We support that journey through professional development, competitive rewards, comprehensive benefits, and a culture grounded in trust and high standards.

 

Hines is proud to be named to Fast Company’s annual list of the World’s Most Innovative Companies for 2024.

 

 

 

We are an equal opportunity employer and support workforce diversity.

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