Business Growth & Operations Professional Associate Director

Job Family:

Operational Effectiveness

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain NACI

What You Will Do:

As a Business Growth & Operations Professional Associate Director, you will be responsible for driving account growth, strengthening client relationships, supporting business development efforts, and managing client engagements across federal health programs. You will work closely with clients, account leadership, delivery teams, and recruiting staff to identify opportunities, support successful contract execution, and ensure high levels of client satisfaction.

Client Engagement Delivery & Operations

• Serve as a trusted point of contact for clients and support successful execution of contracts and task orders
• Maintain regular communication with clients to assess satisfaction, identify emerging needs, and uncover opportunities for additional support
• Partner with clients and delivery teams to understand workforce needs and develop staffing strategies aligned with contract requirements
• Lead recruiting activities for client engagements, including candidate sourcing, interviewing, hiring, and workforce planning
• Support engagement management activities including forecasting, resource planning, contract compliance, financial tracking, and operational reviews
• Execute administrative and operational requirements associated with contract and task order management
• Develop reports, dashboards, briefings, and performance metrics to support engagement, account, and operational management
• Collaborate with account, operations, finance, recruiting, and delivery teams to ensure successful execution of client commitments

Business Growth

• Develop and maintain relationships with current and prospective federal health clients, with a focus on the Centers for Disease Control and Prevention (CDC)
• Identify, qualify, and pursue new business opportunities aligned to account growth objectives
• Engage clients to understand evolving priorities, challenges, and mission needs and translate those insights into growth opportunities
• Collaborate with account leadership to develop account growth strategies, pursuit plans, and client engagement approaches
• Coordinate business development activities, including pipeline reviews, opportunity tracking, action item management, and pursuit planning
• Support development of proposals, white papers, capability statements, presentations, placemats, and other client-facing materials
• Conduct market, client, and competitor research to identify emerging opportunities and strengthen capture strategies
• Support marketing and brand awareness initiatives, including case studies, thought leadership, website content, industry events, webinars, and client outreach activities
• Represent the firm at client meetings, conferences, and industry events to strengthen relationships and expand market presence

What You Will Need:

• Bachelor's degree from an accredited college or university
• 10+ years of experience in business development, account management, consulting, marketing, program operations, or related professional services environments
• 5+ years of experience supporting federal public health agencies
• Recent (within the last 12 months) experience supporting and interacting with Centers for Disease Control and Prevention (CDC) clients
• Demonstrated experience developing and maintaining relationships with federal government clients and stakeholders
• Demonstrated experience identifying, qualifying, and pursuing federal business opportunities
• Experience supporting proposal development, capture efforts, and business development pursuits
• Strong written, verbal, presentation, and facilitation skills
• Strong organizational, analytical, and problem-solving skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to work effectively both independently and within collaborative teams
• Proficiency with Microsoft Office applications

What Would Be Nice To Have:

• Existing relationships with CDC program leaders, contracting officials, and key decision-makers
• Experience leading federal capture and proposal efforts
• Experience supporting account operations, forecasting, financial management, and workforce planning
• Knowledge of public health data modernization, health IT, analytics, digital transformation, or related federal health mission areas
• Experience with and relationships with federal health ecosystem partners

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.