- Location
- Chadds Ford, PA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Insurance
- Closing date
- Today
- Source
- Vincere
Description
Personal Lines Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and professional Personal Lines Customer Service Representative (CSR) to join a team. This role is integral to providing exceptional service to the clients, primarily focusing on personal lines insurance, including auto and home coverage. As a key member of a team, you will work closely with the leadership and other team members to ensure client satisfaction and contribute to the success of a agency.
This is a full-time position with a competitive compensation package and opportunities for professional growth within a supportive and collaborative work environment.
Compensation Package
- Salary: Up to $70,000 annually.
- Benefits: Comprehensive benefits package available (details provided upon request).
- Work Arrangement: Fully in-office position.
Responsibilities
- Provide exceptional customer service to clients by addressing inquiries, resolving issues, and ensuring satisfaction.
- Manage a book of standard personal lines accounts, including auto and home insurance policies.
- Quote new and renewal business, ensuring accuracy and timeliness.
- Assist with policy changes, endorsements, and other administrative tasks related to personal lines accounts.
- Collaborate with team members and leadership to maintain a high standard of service delivery.
- Stay updated on industry trends, products, and regulations to provide informed guidance to clients.
Qualifications/Requirements
- Licenses: Active Property & Casualty (P&C) license is required.
- Experience: Previous experience in personal lines insurance is required.
- Technical Skills: Proficiency in relevant insurance software and tools.
- Soft Skills:
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Attention to detail and accuracy in handling client accounts.
- Problem-solving mindset with a focus on client satisfaction.
- Ability to work collaboratively in a team-oriented environment.
#LI-CS1
Skills
Customer Service