Senior Analyst, Cybersecurity Services

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 

A Strategic Role at the Heart of Logistic

Key Responsibilities

·    Own the day-to-day operational health, lifecycle, and continuous improvement of assigned platforms and services.

·    Configure, maintain, optimize, and troubleshoot cybersecurity managed technologies across the portfolio

·    Manage user permissions, handle account requests, and ensure compliance with security policies

·    Manage and optimized platforms configuration rules, settings, policies

·    Monitor the effectiveness of platforms and tune configurations, rules, and integrations.

·    Investigate platform issues, security alerts, logs, configuration errors, performance concerns, and coordinate appropriate remediation.

·    Lead Backup and Disaster Recovery activities.

·    Support cybersecurity platforms incident response activities, including root cause analysis and post-incident documentation

·    Proactively search for unusual and suspicious activities, mitigate active incursions or data exposures

·    Drive appropriate change management, platform documentation, and lifecycle practices for cybersecurity services.

·    Support compliance, audit, reporting, and evidence requirements related to assigned cybersecurity platforms.

·    Partner with cloud, infrastructure, development, architecture, and cybersecurity stakeholders to resolve issues and improve service delivery.

Required Skills & Experience

·    Hands-on experience administering, supporting, and optimizing cybersecurity platforms, cloud-native security technologies

·    Hands-on experience with at least 3 of the following technologies: Security Monitoring, Automation, Orchestration and Response tools, Web Application Firewalls (WAF), Firewalls (cloud or native), Vulnerability Management, Code Repository security, Runtime Agents, Cloud Workload Protection and Posture Management, Identity Access Management or Privilege Access Management.

·    Experience with platform hardening, configuration management, maintenance, troubleshooting, and lifecycle support.

·    Ability to investigate security events and platform issues, document findings, and communicate clear recommendations.

·    Proficiency in data analysis, query, automation, and scripting using languages such as Python, PowerShell, Bash, YARA-L, SQL, KQL, SPL, or equivalent.

·    Knowledge of information security risks, security frameworks, controls, and industry best practices.

·    Ability to work independently, manage priorities, and collaborate effectively with technical and non-technical stakeholders.

Qualifications

·    Degree in computer science or a related field, with 5 to 10+ years of relevant experience in IT, Cybersecurity, Security Operations, Security Engineering or an equivalent combination of education and experience.

·    Relevant security certification(s), such as CISSP, CSSLP, CEH, Security+, or GIAC, or demonstrated equivalent security knowledge and experience.

Cloud or vendor-specific security certification(s), or demonstrated equivalent knowledge and experience.

Why Join Us? 

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits: 

• On-site gym with a personal trainer 

• Employer-provided lunch of your choice 

• Comprehensive group insurance 

• Group RRSP plan 

• Care & Well‑Being Activities

• Partial reimbursement for public transportation 

• Employee Assistance Program 

 …and much more. 

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility. 

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.