HR Shared Services Team Leader

This is a shared services role covering the compliance, systems, and people processes that keep HR running across multiple African countries. You'll also manage a small team, including the receptionist. We need someone who manages their own follow-through without being chased, leads a team without micromanaging, and finds that level of detail energising, not draining.

WHAT THE JOB ACTUALLY LOOKS LIKE

• Shared services operations - managing onboarding, status changes, and offboarding processes accurately across HQ and stores, and resolving issues before they escalate.
• SAGE and position management - creating and maintaining position numbers across all operating countries, linked correctly to payroll, HR, and Kronos data.
• Health & safety compliance across all countries of operation - updating policies, coordinating training, managing H&S committees, and tracking completion.
• Employment equity - drafting and submitting equity plans and reports, facilitating quarterly forum meetings, maintaining compliant records and submitting employment equity reports on time.
• Managing a team of 3 - directing daily priorities, supporting their development, and keeping the shared services and reception functions running smoothly.

WHAT WE NEED FROM YOU

• 3-5 years of HR generalist or HR shared services experience - multi-country exposure is a strong advantage.
• Solid working experience of employment equity and health & safety frameworks.
• Familiar with SAGE X3 and SAGE 300 People or a comparable platform.
• Experience managing or supervising a small team advantageous.
• Highly organised, discreet with sensitive information, and comfortable owning a wide scope independently.

WHAT YOU GET

• Multi-country HR exposure across a fast-growing African business.
• A people management responsibility alongside the operational scope is a genuine step up for the right candidate.

WHO WE ARE
Hungry Lion opened its first store in Stellenbosch in 1997. One store, one idea: great food, served with energy and genuine warmth. Today that idea runs across more than 500 stores in multiple African countries and we're still growing. Innovation is part of how we compete - from the way we use AI and technology to run smarter operations, to the way we back our people to think differently and solve real problems. Whether you're on the floor, in the kitchen, or behind the scenes at HQ, every person here shapes what this brand becomes. The best of Hungry Lion is still ahead and we're looking for people who want to be part of building it.