Office Assistant II (Aging Services)

Job Description:

ATTENTION: This job announcement will close at 11:59 pm Eastern Time on either:

(A) October 28, 2026, or

(B) The date that 100 applications are received; whichever occurs first.

If the announcement closes on the date that 100 applications are received, all applications submitted by 11:59 pm that day will be given consideration, including those in excess of 100.

This customer-focused position provides front-line office support to older adults seeking information and services. The Office Assistant II welcomes visitors, answers questions, responds to calls, and helps connect individuals with the appropriate staff and resources. The role also supports daily office operations by maintaining records, processing information, coordinating communication, and handling sensitive information with care and discretion.  This position is located at Southern Pines Senior Center in Lusby, MD.

Performs general office clerical work in support of unit operations. The work involves providing general office support services including responsible contacts with the public and others for the purpose of facilitating the use of services. The work requires training and prior experience in office clerical work. Work often requires coordination with another agency or unit or department of the County. The work is performed under close to general supervision of administrative staff or higher graded office staff.

Essential Job Functions

Receives, sorts, files, and responds to incoming office communication, requiring familiarity with specific online databases and procedures related to unit operations.

Proofs standard items for distribution.

Ensures confidential information reaches correct location.  

Receives and assists visitors to the office; queries visitors and directs them to appropriate staff or offices; answers substantive questions regarding office/department operations for the purpose of facilitating the use of services.

Assists with substantive questions regarding office protocol and directs them to work area, assisting with training on office procedures/routine equipment.

Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices; answers technical or substantive questions regarding office/department operations.

Receives and routes mail; directs items to other staff or County offices as appropriate.

Processes information by keying data into computer databases and other computerized record systems; codes and verifies data; updates, edits and corrects data files; produces computer printouts.

Maintains manual and/or automated financial, accounting, personnel and other administrative and management files and records; ensures confidentiality of files and records and uses discretion in controlling access to and release of information.

Produces a variety of word-processed documents such as letters, memoranda, and reports; keyboards copy from drafts; proofs and edits materials for accuracy of grammar, spelling, punctuation and format and makes corrections; ensures adherence to established style guides and formats.

Communicates throughout the County and with external entities to arrange schedules, meetings and relay or obtain information; ensures through appropriate follow up, explanation and instructions that matters are properly acted upon.

Other Duties

Performs related work as required.

Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)

Knowledge of--

• Modern office procedures and practices including operation of office appliances such as calculators and computers.

Ability to--

• Assist the public, clientele, and others to utilize services by explaining, instructing and advising them regarding their needs and requests and the services provided.
• Perform general office clerical work quickly and efficiently.
• Deal effectively with the public.

Required Qualifications (Note: Any acceptable combination of education, training and relevant experience that provides the above knowledge, abilities and skills may be substituted on a full-time year for year basis.)

Training and/or Education:

High School diploma or GED equivalent, including or supplemented by courses in office practices.

Experience:

One year of general office clerical experience.

Licenses or Certificates:

May be required to have a driver’s license.

Special Requirements:

A pre-employment and annual tuberculosis screening will be required if employed in a correctional or substance abuse facility.

May be subject to a background investigation, psychological testing, and drug screening.

If employed by the Election Board, employee cannot hold or be a candidate for public office and must be a registered voter at the time of hire.  Also, subject to background investigation.

May be required to drive a county owned vehicle.

Physical Demands:

Operation of keyboard devices for sustained periods.

Unusual Demands:

Work is subject to frequent interruptions.

FLSA Status:

Non-exempt

Compensation Steps:

Pay rate: $24.22 - $27.81 per hour; $44,080 - $50,614 annually

Grade 716, full-time position, 35 hours per week

Community Resources, Office on Aging - Southern Pines Senior Center

Position closing date: October 28, 2026

Please Note: This position will close at 11:59 p.m. on October 28, 2026. To be considered for the role, ensure that your application is submitted before the deadline. The position will be removed from the website as of 12:00 a.m. on October 29th.

Calvert County Government offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance. Benefits include:

• 15 days of sick leave
• 10 days of annual leave
• 5 days of personal leave
• 13 paid holidays *14 in an election year
• Defined Contribution Plan
• 457(b) Deferred Compensation Plan
• Medical, dental, and vision coverage
• Flexible spending accounts
• Up to 80% tuition reimbursement
• Gym membership discounts

Please Note: A complete application is required to be considered for a position within Calvert County Government. All prior work experience, education, and other certifications should be entered into the application and supplemental questions should be answered completely. Attachments are not provided to hiring managers unless you are selected for an interview.

Calvert County Government is committed to providing equal opportunity and reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact Human Resources at [email protected] with as much notice as possible.