Assistant Manager, Development

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PURPOSE

• Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
• Lead the System module and provide the solution related to this module
• Interact with users for collecting requirements and providing technical solutions
• Provide guidance for junior developers to complete  tasks
• Get used to the Agile development process and reach the goal of each sprint
• Implement the requirements by defining and analyzing system problems; designing and testing standards and solutions.

KEY ACCOUNTAIBILITIES

• Responsible for software development and maintenance of mission critical frontend trading systems for multiple BUs
• Manage and lead up to medium scale project team, arrange project team resources assigned according to projects implementation plan.
• Make sure developer’s working with high efficiency and high quality.
• Review current technology and drive ways to leverage and improve productivity
• Perform systems administration and daily IT operation tasks
• Select the right technology solutions for building the regional end-to-end sales platform. 
• Provide integration solution with other systems.
• Translate user requirements to functional & technical specs, lead the project team members to perform the development according to confirmed technical specs.
• Carry out feasibility study of requirements and functional specs with users and other functional stakeholders.
• Perform the full SDLC cycle task, i.e. system design, development, testing, implementation, support, maintenance and enhancement

KEY PERFORMANCE INDICATORS

Business indicators:

• Assist to rollout system related project according to agreed timeline and resource

Technical indicator:

• Total Tickets vs Open Tickets: Monitor the ticket churn over time
• Average Handle Time: Keep your tasks timely under control
• Mean Time To Repair: Analyze how fast you resolve different incidents

EXTERNAL & INTERNAL CONTACTS

• FWD local IT teams (Internal)
• Infra team
• Network security team
• Solution delivery team

• FWD business owners (Internal)
• Marketing team
• External vendors (External)

DECISION MAKING

• Allocate manpower and resources to meet timely deadline
• Recommendations on IT solutions, design & approach for the related project implementation

QUALIFICATIONS / EXPERIENCE

• University degree in Computer Science or equivalent
• At least 8 years of application development experience
• Strong insurance knowledge, problem solving and analytical skills
• Strong leadership experience. Proven track records in managing regional-based Front-end systems, preferably experiences in implementing IT systems/projects to multiple BUs.

KNOWLEDGE & TECHNICAL SKILLS

• Experience with modern programming language, Node.js, ReactJS, Java
• Experience with CI/CD pipeline from frontend build perspective.
• Experience integrating with RESTful APIs
• Knowledge of modern container technology, such as docker, K8s
• Knowledge of modern authorization mechanisms, such as OAuth, JSON Web Token
• Experience with common front-end development tools such as Webpack, NPM, etc.
• Good command of spoken and written English

COMPETENCIES

• Development manager
• Architect SME of one module