Operations Analyst - Junior

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Clerk assists the Director with the preparation of audit documentation and reports, providing essential administrative and clerical support to the auditing team. The position is responsible for gathering information, maintaining records, and performing data entry.

Tasks/Responsibilities

• Obtain loss runs, claims handling guidelines, TPA service agreements and other documents needed to perform audits.

• Identify discrepancies in loss runs, and format loss runs for audit vendor loss picks.

• Upload claim file information into Decision Focus (audit platform) and make corrections as needed.

• Retrieve audit reports from the platform and organize them for the Director to disseminate.

• Add users to the platform.

Skills Required/Experience

• 1 to 2 years prior clerical or related administrative experience preferred, but not required

• Experience working with Governance, Risk, and Compliance (GRC) software preferred, but not required

• Proficiency in MS Office Suite, particularly Excel

• Excellent attention to detail, with the proven ability to analyze and detect discrepancies

• Strong communication skills

• Excellent organizational skills

Education

• Associate's degree level

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

10400 Arch Global Services (Philippines) Inc.