Front Office Administrator

About Bitdeer:

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters.

Job Summary:

We are looking for a friendly, organized, and professional Front Office Administrator to serve as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, supporting administrative functions, and helping create a welcoming, efficient, and well-organized workplace environment. The successful candidate will play a key role in ensuring smooth day-to-day office operations while delivering an excellent employee and visitor experience.

What you will be responsible for:

• Welcome and assist visitors, clients, and employees in a courteous, professional, and service-oriented manner.
• Manage visitor & employee registration processes, including issuing visitor badges, access cards, or QR codes, and coordinating with building security to ensure compliance with security protocols.
• Coordinate meeting room bookings and maintain office calendars, ensuring efficient use of shared spaces and adherence to workplace and meeting room etiquette.
• Support corporate travel booking activities, including flight, hotel, and ground transportation arrangements, ensuring compliance with company policy and budget requirements.
• Manage incoming and outgoing mail, courier services, deliveries, and distribution of correspondence.
• Monitor office supplies and pantry inventory, coordinating replenishment as required to support daily operations.
• Assist in organizing company events and employee engagement activities, including birthday celebrations, team-building events, and internal gatherings.
• Support internal communications by coordinating announcements, newsletters, and other employee updates.
• Maintain a clean, organized, and professional reception area, meeting rooms, and common office spaces.
• Liaise with vendors, service providers, and building management to ensure office facilities and services are maintained effectively.
• Support workplace initiatives that enhance employee experience and contribute to a positive office culture.
• Perform other administrative and ad hoc duties as assigned by management.
  

How you will stand out:

• A naturally warm, personable, and highly service-oriented individual who enjoys interacting with people and creating a positive experience for visitors and employees.
• Experience in hospitality, customer service, guest relations, cabin crew, or premium front-of-house environments would be highly advantageous.
• Strong sense of ownership and attentiveness, with the ability to anticipate needs and proactively provide support.
• Polished, professional, and confident in representing the company as the first point of contact.
• Able to remain calm, composed, and welcoming while managing multiple requests in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Ability to handle sensitive information with discretion

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.