Quality Assurance Manager

Employment Type: Full-time Permanent

Location: Calgary, AB

Division/Department: Quality

Available Vacancies: 1

About Avmax:

Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ), Winnipeg and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

Why work at Avmax?

Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.

We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.

Reporting

The Quality Assurance Manager reports directly to the Director of Quality.

Core Competencies

• Interpersonal Skills
• Communication
• Professionalism
• Attention to Detail
• Confidentiality
• Organization

Key Performance Indicators / Duties & Responsibilities

• Establish, maintain and continuously improve the AMO Quality Assurance Program in accordance with CAR 573.09/561.09 and keep the Quality Assurance Manual current.
• Plan and control the progressive internal audit program so all approved activities, locations, functions and incorporated procedures are covered within the required cycle.
• Lead the QA team and coordinate qualified employees or external auditors, ensuring QA responsibilities take precedence and auditors remain independent from the work being assessed.
• Ensure representative random audits are completed while maintenance is in progress, including appropriate nighttime coverage.
• Review and validate audit findings, publish audit reports, and communicate results to responsible managers and senior leadership.
• Evaluate corrective-action plans, monitor due dates, approve or reject extension requests, and verify that completed actions are effective.
• Identify repeat, overdue, immediate or systemic non-compliance and escalate significant issues to the Director of Quality, PRM and Accountable Executive as appropriate.
• Oversee supplier self-audits and the approved vendor/supplier list, complete required customer self-audits, and maintain customer quality files.
• Maintain complete quality records in the company quality-management system and prepare investigations, management reports and annual audit-program reporting covering trends, risks and improvement opportunities.

Qualifications

• Fundamental aircraft knowledge and strong working knowledge of the Canadian Aviation Regulations, particularly Standards 571 and 573, approved maintenance-policy manuals, maintenance-release controls, and technical record requirements.
• Formal auditor training, with knowledge of audit planning, objective evidence, finding development, root-cause analysis, corrective action, and effectiveness verification.
• Demonstrated ability to interpret regulatory requirements and translate them into practical procedures, audit criteria, and management actions.
• Excellent written and verbal communication, organization, professionalism, attention to detail, discretion, and confidence to raise difficult compliance matters.
• An AME licence and post-secondary education in aviation maintenance, quality systems, engineering, safety, or a related field are considered assets. Equivalent qualifications may be considered where regulatory requirements are met.

Experience

• A minimum of four years of experience in an aviation quality-related role.
• A minimum of three years of management or supervisory experience, including experience guiding and developing a quality team.
• Practical auditing experience, including audit planning, objective evidence, finding development, root-cause analysis, corrective action, and effectiveness verification.
• Demonstrated experience working effectively with people throughout the organization.
• Experience supporting TCCA surveillance, regulatory correspondence, and corrective-action plans.

Our recruitment commitments:

• We thank all applicants for their interest; however, only those selected for an interview will be contacted.
• Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
• Avmax Group offers a competitive compensation package including an optimal benefits plan and pension plan.
• Avmax Group Inc. is dedicated to, and prides itself on being an equal opportunity employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected grounds dictated by Canadian legislation. We therefore encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities, members of visible minorities, and women.
• Avmax will accommodate the needs of applicants with disabilities throughout all stages of selection process. If you need accommodation during the recruitment process, please advise your HR Representative. Information relating to the needs for accommodation measure will be addressed confidentially. Candidates may request a copy of Avmax's accommodation policy upon request.
• In order to be in compliance with the law, employees must be legally eligible to work in Canada.